Tony Do

**** ******** ***, *** ****, CA *****

Phone: 669-***-**** Email: adbr8s@r.postjobfree.com

OBJECTIVE: To obtain the MIS or Network or System Administrator position in a fast-paced, results-oriented environment.

COMPUTER SKILLS:

- Proficient in XP/7/8.1/10/2003/2008/2012/2016/2019/ Enterprise Linux/MacOS/IOS/Android/MSSQL/MySQL

- Knowledge of IT Infrastructure Management, Designing Security, Implement group policy, Cloud and Application Delivery Solutions

- Managing, migrating, configuring Server Cores, Roles, Role Services and Features included in Windows or Linux Server: Clustering, Active Directory Domain Services, DHCP, DNS, Hyper-V, VMware, Network Policy and Access, Remote Desktop, Email, Web (IIS or Apache), Windows Deployment, FTP, SSH, Samba, LDAP, NFS, NIS, Firewall, Kernel tuning with Linux Enterprise Distributors (Redhat, CentOS, Suse)

- Implementing, configuring commercial web hosting and cloud providers platform that allows a server administrator to set up new websites, reseller accounts, e-mail accounts and DNS entries through a web-based interface such as Plesk.

- Depth knowledge VoIP, iSCSI, SAN, NAS, WAN, LAN, RAID, HDD/SSD/USB/Flash Duplicators, add-on cards/adapters, hardware encryption solution that uses AES 256-bit hardware crypto engine to encrypt data, Routers, Ethernet switches, Protocol Analyzers such as Sniffer, EtherReal and TCPDump

- Hands-on experience with installing, configuring and troubleshooting PC system boards, add-on cards.

Strong familiarity with Intel/AMD chipset specs, Memory controllers, caches, clock generator, bus and data link, EEPROM flashing.

- Other application experiences including ERP, CRM, E-Commerce, Starship Server, Exchange Server, MSSQL/MySQL Server, Office 365, Forefront Threat Management Gateway, Macrium Reflect, Ghost, WebEx, Live Meeting, AnyDesk, TeamViewer etc,

Website operating, hosting and programming with PHP, HTML.

WORKING EXPERIENCE:

Addonics Technologies (www.addonics.com) San Jose, CA

MIS Administrator, Tech Support Manager Jan 2004 – Jan 2020

- Implement small, large, complex servers, VoIP server and IT/network infrastructure upgrades.

- Test and implement new solutions into production server/network architecture design.

- System and Data Center management, E-commerce site (Icode CRM, CMS, GreeneStep) on prem and cloud.

- Installation, configuration, operation, apply patches, database backup, monitor stability and performance

- Assist in network modeling, analysis, coordination between network and data communications

- Controlling product quality, testing, authorizing and recording ECN, build and troubleshooting new products.

- Customer product support, sale support via phone and Ticket ID system, perform monthly RMA inventory.

First International Computer (FIC) (www.fica.com) Fremont, CA

Technical Support Engineering Supervisor July 1999 – Sep. 2002 - Monitored phone and email support using the tracking/ticket system.

- Validated testing computer motherboards and add-ons. Controlled product quality, compatibility, reliability, identifying and troubleshooting motherboards. Acquired strong knowledge of motherboard architecture, chipsets and ECN verification.

Forest Park Lab St. Louis, MO

Computer Lab Assistant November 1997 – March 1999

- Responsible for general operation of computer systems in the college. Troubleshoot software and hardware problems. Assisted students, faculty with computer projects.

EDUCATION: 15 plus years in IT Service Management, MIS or relevant area

MCSE/RHCE training courses

Ohlone College, Fremont, CA

Forest Park College, St. Louis, M

Ho Chi Minh Economic University, HCM, Vietnam

Lotus College, HCM, Vietnam

REFERENCES: Bill Kwong – President of Addonics Technologies, Inc – 408-***-****

Victor Wu – CEO of Addonics Technologies Inc – 408-***-****

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