SANDRA MARSH

*** *. ******* ******, **** Helen, FL 32744 386-***-****

adbr35@r.postjobfree.com

I am a professional looking to use my talents in supervision, management, sales, training and customer service to provide a company with support and dedication, in that we would benefit mutually.

EXPERIENCE

JULY 2019 – DECEMBER 2019

MEDICARE INSURANCE SALES AND CUSTOMER SERVICE, Ttec/EHealth

Inbound call center

Licensed in 15 states

Compared plans to find best options for recipients

Ensured compliance

AUGUST 2013 – JANUARY 2019

INSTRUCTIONAL TEACHER, Volusia County school Board, CFA

State certified

Created, planned and implemented lesson plans

Evaluated student progress and assessments

Communicated effectively with parents, peers and administration

DECEMBER 2009- JULY 2013

ADMISSIONS REPRESENTATIVE, ITT TECHNICAL INSTITUTE

Conducted face to face and telephone interviews to determined educational needs

Closely assisted and mentored student through admissions process

Ensured compliance

Presented approved scripts to promote programs

Received company recognition for accomplishments such as Heavy Hitter, Employee of the quarter and Tier one representative

EDUCATION

BACHELOR’S DEGREE IN ELEMENTARY EDUCATION

BROOKLYN COLLEGE

SKILLS PERSONAL ASSESTS

Computer Savvy

QuickBooks knowledge

Trained, managed and supervised staff

Met and exceeded quotas

Inbound and outbound calls

Customer service professional

Professional demeanor

Organized

Dedicated, Reliable

Empathetic

Excellent communication skills, verbal and written

Teachable