Results-driven IT manager offering ** years of experience and abilities in IT
project and infrastructure management. Experienced with leading global/virtual teams driving ERP, web development and security projects. MBA candidate from Georgia Tech expected graduation in December 2020. Work Experience
2016-07 -
Current
IT Manager (Agile Scrum Master)
Hyosung USA Inc., Decatur, AL USA
• Manages a global virtual team of 4 information
technology professionals and 5 offshore resources
• Manages a datacenter environment for all US locations familiar with servers, network device, UPS, and Liebert
(HVAC)
• Designs a companywide security policy along with security measures (IPS, web/spam filter, and USB
access control) and security awareness campaign
• Manages a project for the development of a new
corporate website with a limited budget ($12K)
IT Specialist (Agile Scrum Master)
Hyosung USA Inc., Decatur, AL USA
• Successfully completed a company-wide project installing a security camera system with 80 cameras and 4 network video recorders (1080P,4K)
• Developed new strategies for purchasing IT-related items and save 40% of the total cost
• Successfully implemented a CMMS system for the
maintenance department and saved 25% of the total cost
• Implemented a service ticket management system to keep track of IT-related requests (Freshdesk)
• Promoted to IT Manger
2015-06 -
2016-06
IT Project Manager (Agile Scrum Master)
Ward/Kraft Inc, Fort Scott, KS USA
Completed IT Projects:
• Developed Custom ERP development for printing
manufacturing industry using Scrum methodology
• Renewed a corporate website (wardkraft.com)
• Developed an online ammunition shop using Magento
(fortscottmunitions.com)
2014-05 -
2015-05
Student Programmer at Global Affairs
Stony Brook University, Stony Brook, NY USA
• Managed web contents for international programs using HTML, CSS, and JavaScript
• Built new websites for the new administration in the department of Global Affairs
(https://globalpartners.iaps.stonybrook.edu/)
2012-01 -
2012-12
Technical Manager
HS NETWORKS PTY LTD, Sydney, NSW, Australia
Personal Info
Status
US Permanent Resident
Address
Madison, AL
Willing to relocate
Phone
******.*.****@*****.***
linkedin.com/in/PhilipMPark
Project Management
Agile Project Management
Excellent
Waterfall Project Management
Excellent
Stakeholder Relations
Excellent
Business Case
Excellent
Cost / Risk Management
Excellent
Communication
Excellent
JIRA, Confluence, MS Project
Excellent
Agile Product Owner
Very Good
Google Analytics
Good
IT Operation
IT Service Management
Excellent
Philip Park
IT Manager – Infrastructure and Project Management dddd
• Implemented new technological improvements for in- dash navigation device resulting in increased reliability
• Made an exclusive supply contract with SsangYong Motors Australia for in-dash navigation and backup cameras
2009-08 -
2012-01
IT Support Specialist
KI-JOO Industrial Co., Ltd, Incheon, South Korea
• Closed more than 90% of trouble tickets on the first call without escalation.
• Installed and configured over 150 workstations including laptops, desktops, 12 copy machines and other printers for end-user
• Completed a company-wide network upgrade project from 10mbps to 100mbps including wiring using CAT 5e. 2009-01 -
2009-07
Home Networking Research Assistant
LG Electronics R&D Campus, Seoul, South Korea
• Analyzed technical problems and created a list of the problems for future reference
• Tested developed features in home networking and their connections with other home appliances
2006-05 -
2008-05
IT Support Technician
Pittsburg State University, Pittsburg, KS USA
• Coordinated the installation of new computer hardware, software, and networking equipment
• Provided troubleshooting for hardware and software issues using root-cause analysis
Education
2019-08 -
2020-12
MBA: Management of Technology
Georgia Institute of Technology - Atlanta, GA
Expected Graduation – December 2020
2008-08 -
2015-05
Bachelor of Science: Information Systems
State University of New York - Stony Brook
Graduated with honor (Cum Laude)
2006-01 -
2008-05
Computer Science Major
Pittsburg State University - Pittsburg, KS
Certifications
2019-12
2019-09
AWS Certified Solutions Architect - Associate
Project + (CompTIA)
2019-08 Project Management Professional (PMP)
2018-11 Google IT Support Professional
2017-06
2017-06
MCSA (Server 2016)
MCP
2016-02 Six Sigma White Belt
2015-09 Certified Scrum Master (CSM)
2015-04 Search Engine Optimization Master
2008-06 Server +
2008-03 Network +
2005-03 CCNA (640-801)
Windows Server2008/2012/2016
Excellent
AWS Solutions Architect
Excellent
Continuous Improvements
Excellent
Troubleshooting
Excellent
Operations Monitoring
Excellent
Service Planning
Excellent
Resource Allocation
Excellent
Vendor Management
Excellent
MS Exchange Server
Very Good
Office365 Migration
Very Good
Physical Security Project
Very Good
MS-SQL
Very Good
Hyper-V, VMWare
Very Good
ERP (MS Dynamics SL)
Very Good
AutoCAD
Good
Languages
English
Excellent
Korean
Native
.