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Data Analyst Customer Service

Location:
Baltimore, MD
Salary:
50000 to 60000
Posted:
February 12, 2020

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Resume:

BRIAN PRISTOOP

#* ***** ***, *******, ** ***** · Cell:443-***-****

PROFESSIONAL SUMMARY

Detail-oriented professional with 5+ years of experience in designing, testing, and troubleshooting automated industrial material handling systems . Solid understanding of Pneumatic, Electrical and Control Systems with a core concentration in Robotic Systems. Skilled in reading and interpreting blueprints, diagrams, and drawings. Proficient in collecting user information, researching and interpreting the purpose or goals of KPI statistics and 6 sigma compliance to deliver best result in budget and time. Excellent track record of completing various industrial-related projects according to clients' specifications and demands.

HIGHLIGHTS

• Thorough understanding of theoretical principles of industrial automation systems

• Strong computer programming ability

• Highly creative problem-solving skills

• Good knowledge of industrial robot anatomy and design

• Sound knowledge of electromechanical engineering principles

• Highly organized with excellent time-management skills

• Detail-oriented and has excellent interpersonal skills WORK EXPERIENCE

Operations Engineer at JLL Amazon

2010 Broening Hwy, Baltimore, MD 21224 03/2015-10/2019 Essential Duties and Responsibilities:

• Tested and verified requirements for Fanuc Palletizing robots correct function and performance. Thorough knowledge of The Kiva Platform of autonomous drive units

• Proficiency in Allen Bradley ControlLogix 5000PlC Programming and Fault Finding 2

• Understand and follow defined instructions that enable robot prep and operation to fulfill robots tasks

• Communicated directly with robot per its operational functional requirements and with anyone/anything defined to meet its functional objective

• Maneuvered robot as directed to effectively ensure robots optimum performance

• Lifted parts and tools weighing on average 20 pounds, occasionally weighing up to 80 pounds

• Troubleshooting Ability to ID problems and understand resources, needed to resolve them

• Updated LINUX,SQL,C++,PYTHON and JAVA for Data Analytics

• Installed, Maintained and troubleshot relay logic,ladder diagrams,control components- photo eyes,motor starters, Relays, limit switches, proximity sensors, timers, solenoids, Servo drives, Frequency inverters, linear drives, tachs, and encoders

• Installed, Maintained, and Troubleshot Electrical Power Distribution power distribution systems including 480V 3-phase,110 VAC, and 24 V DC

• Provided leadership and mentoring to level 1 and 2 technicians on site

• In depth understanding of CMMS maintenance management programs(EAM)

• Troubleshot and maintened of Dematic Conveyor and Sortation Systems

• Knowledge of C++, Python, and Java for Data Analytics

• Knowledge of Industrial IT Communication Protocols such as NetBus and Profibus Traffic Engineering Data Analyst at Traffic Group Inc 9900 Franklin Square Dr #H

Baltimore, MD 21236

01/2010-12/2014

Essential Duties and Responsibilities:

• Working within a team of professionals in developing traffic and transportation planning and engineering solutions for a multitude of transportation projects with emphasis on public infrastructure and facilities such as airports.

• Traffic impact studies

• Traffic modeling

• Transportation planning analyses

• Research and interpret transportation data, community statistics, and demographics

• Prepare written planning documents, summarize information collected by others, and assemble reports

• Traffic data collection and tabulation

• Intersection and roadway level of service analyses

• Development, analysis, and evaluation of traffic improvements

• Actively participate in meetings with clients, consultant partners, and other stakeholders Food Unit Lead Coordinator At Chartwells UMBC

1ooo Hilltop Cir,

Baltimore, MD 21250 01/2010-12/2014

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Essential Duties and Responsibilities:

• Provided quality customer service by providing one-on-one attention to detail.

• Oversaw and participated in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.

• Helped plan menus.

• Ensured timely, efficient meal service; supervises serving of meals.

• Responded to customer complaints in person at the time of the complaint and via email for electronic complaints.

• Trained employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.

• Determined work procedures, prepares work schedules and expedites work flow.

• Used proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.

• Responsible for proper cash handling as established by the Food Accounting Manual

(deposits - petty cash - change funds).

• Ordered food and other necessary supplies from approved sources or purveyors.

• Directed and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.

• Developed sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.

• Issued written and oral instructions.

• Helped select and orient employees; oversees staff training in areas of responsibility.

• Performed other duties as assigned.

EDUCATIONAL SUMMARY

• Associate of Science in Mechatronic and Robotic Systems . ITT Technical University

36252 Owings Mills Blvd, Owings Mills MD 21117 03/2013-03/2015

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• Associate of Arts in Business Administration

Carroll Community College

1601 Washington Rd, Westminster, MD 21157 10/1998-10/2000

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