KHUONG T. DANG

**** ******** ***** ** - ***** Land, TX 77479

Mobile: 832-***-**** Email: adbqhv@r.postjobfree.com PROFESSIONAL SUMMARY

Experienced IT professional with over 10 years of experience in roles ranging from Software Developer to Quality Assurance Engineer to System Architect within the technology, financial, energy and healthcare industry. Capable of bridging and implementing technology into businesses to resolve issues, improve productions, and promote improvements. Extensive experience with requirement gathering, developing reports to assist in business decisions and application development. Excellent analytical and problem solving skills. Capable of handling multiple projects while producing high quality work in a fast-paced, deadline-oriented environment. I am searching for greater opportunities to work in an environment where I could not only enrich my knowledge, but also utilize my skills and experiences to achieve organization goals as well as personal development. EDUCATION

● The University of Houston – Houston, TX May, 2008 Bachelor in Management Information System

WORK EXPERIENCE

ABB Enterprise Software - Houston, TX 1 year 8 months (June 2018 – Present) Senior Software Quality Assurance Engineer (Full Time)

● Evaluated, designed, and performed QA test procedures for advanced Power Grid applications running on both Linux and Windows Servers

● Manually upgraded software applications running on Linux and Windows Servers to perform sanity Tests and provided reports for monthly software releases

● Developed and executed test cases for the following types of testing: Functional, Regression, Performance, Load, Integration, System, GUI, Internalization and Installation along with Database Validation.

● Installed, configured and maintained the shared development environments and test environments

● Work closely with the Scrum team, Customer Support Engineers to investigate problems, develop solutions and provide recommendations for software quality assurance.

● Effectively worked with cross-site scrum teams in Sweden and Poland to design and test solutions

● Wrote the associated documentation wherever necessary

● Worked as scrum master for the team when needed

Alexa Dental Clinic - Houston, TX 5 months (May 2018 – September 2018) Dental Digital Systems Architect (Contract)

● Designed, setup and configured Paperless system for the Dental Clinic

● Responsible for converting paper charts into data for Paperless system

● Trained the staff to work efficiently with new paperless system

● Integrated Digital X-rays machines with Clinic Management software Wolter Kluwers - Houston, TX 6 years (July 2012 – June 2018) Software Quality Assurance Engineer (Full Time)

● Developing test cases in conjunction to writing automated tests for complex platform features such as Mobile application, Grid Data Entry, High Availability, REST API, Single Sign-On(SSO), Internationalization, Document Management System(Alfresco)

KHUONG T. DANG

5547 Mangrove Creek Ln - Sugar Land, TX 77479

Mobile: 832-***-**** Email: adbqhv@r.postjobfree.com

● Implementing Automation infrastructure for automated tests by using Selenium and monitor them on a daily basis through Jenkins build

● Installing and configuring Web Application Server with Single Single On Connection to IBM Cognos Reports.

● Creating and maintaining Test Environments, Web servers with Load Balancing, Single Sign-On, Virtual machines, Snapshots, and Databases.

● Specialized and experienced in Scrum Development processes that drive Test driven development

● Effectively coach Senior QA Engineers while maintaining a high performance to complete time sensitive assignments

● Implementing and monitor automation by using Selenium and Jenkins builds

● Create and review complex manual and automated tests according to established designs and scripts, document problems in an issue log, and retests software corrections to ensure problems are resolved.

● Create test Databases with valid and invalid records to thoroughly test program logic and verify system flow.

● Lead the product test strategies for complex features such as High Availability, Single Sign On, Grid Data Entry, Internationalization, etc. Identified potential risks and oversee all testing approaches to manage that risks.

● Identify, recommend and implement changes to enhance the effectiveness of quality assurance strategies.

● Coordinate activities of the project team and assist in monitoring project schedules and resources

● Developing Ad-hoc reports for business needs by writing SQL queries.

● Installing and support Platform Web Application on Windows Servers. Installing third party applications and integrating with Platform Application

● Managing and maintaining over 50 Virtual Machines/Web Application Servers and Test/Clients Databases for the team

● Certified Scrum Master by Scrum Alliance

Top Dental Care Clinic - Houston, TX 1 year (June 2011 – May 2012) IT Systems Engineer (Contract)

● Effectively converted the Clinic’s paper system to Electronic system without any interruptions to daily operations.

● Solely responsible to convert data charts into electronic forms, building a paperless system that can be accessible from different locations for different providers.

● Able to minimize cost and increase productivity by making information sharing easier, faster and safer (HIPPA compliance)

● Responsible for daily performance, data backup verification and availability of the clinic’s paperless and chartless system

● Maintained the server-client network, and centralize data for better security

● Implement automatic remote data backup system to an off-site server

● Provided training sessions for doctors & staffs. United Service Automobile Association (USAA) - San Antonio, TX 3 years (June 2008 – June 2011) Software Developer (Full Time)

Responsible for all phases of software development life cycle (requirements gathering, analysis, design, coding and unit/integration testing in the development of new applications or modifications to existing applications)

Design, code, implement and maintain J2EE applications that serves over seven million members of USAA KHUONG T. DANG

5547 Mangrove Creek Ln - Sugar Land, TX 77479

Mobile: 832-***-**** Email: adbqhv@r.postjobfree.com

Accountable for the overall health of the crucial applications (membership registrations and member personal information) including monitoring performance, outages, and defect correction

Provide feedback and solutions to onshore and offshore teams in emergency response center

Define web application support procedures and strategies for the team

Serve as the subject matter expert for critical web applications, and create documentations to promote sharing knowledge between coworkers

In charge of reviewing the codes and held responsible for the designs from developers to ensure highest level quality standard at implementation

Embrace and demonstrate the concept of reusable infrastructure components to ensure production quality through standardization and reuse

Ensure the proper testing rigor is in place for critical component pieces to minimize defects and risks at implementation phase

TECHNICAL SKILLS

● Programming Languages:Java/J2EE, JavaScript, JSP

● Databases: SQL Server, Oracle, Microsoft Access, My SQL.

● Development Tools: Microsoft Visual Studio, SQL Server Management Studio, Microsoft SharePoint Designer, Rational Software Architect, Eclipse, Dreamweaver.

● Reporting: COGNOS & SQL Server Reporting Services

● Operating Systems:Windows Servers, Microsoft Windows, Macintosh, Linux, Unix

● Infrastructure: IBM WebSphere, .Net, TomCat, StarTeam, TortoiseSVN

● Software:HP ALM,Azure DevOps,Slack, VMWare, Beyond Compare, SmartBear, PuTTY, VMware, FileZilla, NetSuite, WebEx, SQuirreL, Cisco Packet Tracer, Microsoft Project, Microsoft Visio®, Microsoft Office Suite, and Microsoft InfoPath

REFERENCES

Available upon request.

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