JIM WILLIAMS

Email: adbqeg@r.postjobfree.com Cell: 562-***-****

DISASTER RECOVERY / BUSINESS CONTINUITY MANAGEMENT

Disaster Recovery and Business Continuity Consultant with experience developing, implementing, and maintaining superior global enterprise disaster recovery and business continuity readiness in the automotive, financial services and healthcare sectors. Specialize in managing enterprise cross-functional initiatives, consulting on disaster recovery and business continuity strategies, and collaborating with IT on disaster recovery planning. Expertise with business impact assessments, operational / emergency preparedness and response, incident management, and business / disaster recovery planning. Ability to build strong stakeholder relationships and productive collaborations.

CORE COMPETENCIES

• DR tools Sungards LDRPS, Salesforce Fusion

• Manages the Recovery Exercises

• BIA, Business Continuity Management

• Multi Midrange Platform Expertise

• Disaster Recovery Project Facilitator

• Compliance and Audit (Internal & External)

• Data Center Infrastructure from start to completion

• ISO 22301 compliance and certified with CBRM

PROFESSIONAL EXPERIENCE

(03/19 – 03/19 - THE RyTE Professionals Hyundai Capital Finance), (08/19 – 09/19 – Conde Group Inc - Hoag Hospital)

Disaster Recovery & Business Continuity Contractor

Partnered with the business and technology organization to provide disaster recovery consulting and incident management support. Championed the awareness of the disaster recovery and business continuity process and best practices. Defined DR planning standards and developed supporting tools and templates.

Led DR planning for system development projects including the planning of tabletop, technical test, and integrated DR exercise with business validation.

Manage test day logistics and command center, for coordination between technology and business teams.

Technology High Availability / Disaster Recovery testing (End to End testing).

Business Process Disaster Recovery testing. Develops, implements, and collaborates on a business continuity training program for exercising and training (Partnering with other team members).

Develop training programs and guidance materials and conducts business continuity exercises.

Technical Writing in an IT environment. Design, create new and or revise existing documentation.

12/10 – 09/18 United Health Group, (Healthcare)

SR. IT Disaster Recovery / Business Continuity, Irvine, CA

Develop, maintain and test all Business Continuity and Disaster Recovery Plans in order to limit losses caused by disruptions to the critical business operations and to enable efficient recovery. Very extensive experience at managing all aspects of a Disaster Recovery plan and ensures compliance and alignment with Business Continuity Plan. Work with the Business to assess the business risks and impacts of service disruptions in order to determine requirements for Business Continuity and defining threats and risk scenarios. Plan in the analysis phase of the system development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written.

Knowledge of (BIA) Business impact analysis, (RTO) Recovery Time Objective, (RPO) Recovery Point Objective, (SLA) service-level agreement (SLO) service-level objective. Business Continuity Plan Review / Audit and LDRPS

Analyze and revise existing functional documentation. Build and manage DR plans for all applications.

Knowledge of project management with planning, coordinating and execution of DR test and DR exercises.

Responsible for meeting or exceeding all defined target goals and milestone dates for the projects.

Infrastructure Disaster Recovery gap remediation plan creation.

01/00 – 03/09 SunGard Availability Services, (Disaster Recovery / IT Contingency)

Data Center Disaster Recovery Manager, Wooddale, IL and Scottsdale, AZ

Overall management of IT Infrastructure support. Provide budgetary forecasting of equipment, software, service, and license needs for the technology team. Function as the Disaster Recovery Coordinator according to Business Continuity Plan for computer equipment and software. Ability to define SLAs and Disaster Recovery plans with businesses and vendors. Managed corporate technology projects, priorities, and schedules while maintaining corporate standards. Provided technical support for customer testing and recovering on different systems and Servers. Coordinated and performed disaster recovery testing and provided technical support during the testing process. Data Center Infrastructure from start to completion and knowledge of facilities components.

Knowledge of computer operating systems, networking, databases, cloud computing and data communications.

Identified, clarified and resolved IT Disaster Recovery issues and risks.

Designed IT Disaster Recovery Plans and Metrics. Develop Servers and Mainframe failover testing (Consultative as part of core project team scope: scenario and testing).

and execute business level planning.

Familiarization of HIPPA, SOX, and ISO Regulations related to Disaster Recovery objectives. Certified Business Resilience Manager.

05/98 – 01/00 Fujisawa Healthcare, Inc., (Pharmaceutical Manufacturing and Wholesale Distributing)

Data Center Manager / IT Director, Deerfield, IL

Reported to the Executive Vice President of Operations. Accountable for managing all aspects of operations for a 270,000 square foot data center with an 18-person staff and a $5.4 million budget. Responsible for the upgrades and implementation of software. Directed all facets of the AS/400 system operations and communications networks with remote locations. Liable for trouble shooting, performance tuning and PTFs when needed. Mirrored Protection and capacity planning. Managed a 24 x 7 high-availability, mission-critical server and carrier class network/data center infrastructure. Demonstrated impeccable capability to identify opportunities to enhance process efficiency and drive improvements.

Managed System Operations and Support Client Access for Windows95/NT.

Implemented and directed the security, Backup, Recovery functions & telecommunications.

Provided telecomm support, repairs and troubleshooting of PBX phone system inclusive of wiring of phone lines.

Involved in all phases of the project from initial definition to full implementation.

04/94 - 05/98 KIA Motors America, Inc., (Automotive Manufacturing, Distributing and Marketing)

Computer Operator / Programmer, Irvine, CA

Primary interface for training and operation applications in the use of AS/400 systems. Managed all AS/400 application processing, maintenance, enhancing and administration for mid-frame and LAN’s. Provided long and short-term planning to assure that resources were allocated efficiently between projects and in accordance to support plans and objectives. Initial assignment as an RPG/400 maintenance programmer working with CL.

Managed Operations and Help desk staff of 20 handling over 100,000 calls annually.

Supported corporate headquarters and four Regional offices with over 500 employees.

Created+ security profiles and user environments and implementing recovery functions.

MILITARY

United States Marine Corps,

EDUCATION

Claremont High, Claremont, CA. - Lincoln University, Jefferson City, MO

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