Summary

Result oriented IT specialist with more than 5 years of experience in SharePoint administration/specialization, software design, and development. Expert level capacity and familiarity with a wide range of programming tools, Visual Studio.Net, VB, C++, C#, VBA and so on with good knowledge on SharePoint Solutions. Driven and motivated to troubleshoot, solves problems, offer excellent customer service and benefit an IT department with complex technical knowledge and strong leadership skills.

Highlights

Extended experience in the computer industry (Software/Hardware)

Supervising and leading teams with five to ten technicians as well as Training and advising

SharePoint administration and support

Experiences with a variety of software

Software and hardware trouble shooting, upgrading and maintenance

Database administration and design

Software Installation, OS, MS Office, AutoCAD, professional software such as PETREL

Providing technical computer/software support to the staff

SharePoint Administration, office 365 and Project Server

Software development; planning, analysis, design, coding, and testing Proficient in System

Analysis and Design system analysis, database design, preparation

Database design, preparation, and administration

Manage time effectively to meet deadlines

Detail oriented, problem solver, innovative and capable of handling challenging tasks.

Self-sufficient, self-Learner and great team member

Technical Proficiencies

Software

SharePoint Tools

Programming Tools

Windows 98 to 10, Server

Microsoft suite (Word, Excel, Access, Project, InfoPath, …)

SharePoint and Project Server

ArcGIS (ArcInfo, ArcView, …)

AutoCAD software

Graphical software such as Photoshop and CorelDraw

Office 365, Teams, Planner, OneDrive and ..

SharePoint 2010 to 2016 and Online

Out of the box solutions

Central Administration,

SharePoint Designer

Workflows, Navigation,

Branding

Taxonomy, Metadata Management

Forms, Planner

PowerApps and Flow

PowerShell

.Net, C#

VB, C++ and VBA

JavaScript, HTML, CSS

Relevant Experience

I.T. Systems Administrator, SharePoint Specialist Jul 2019 – Jan 2020

Nuna Group of Companies Edmonton/AB

providing support, guidance and training for SharePoint users, ensures SharePoint functionality, updating the software as necessary

Addressing and resolving any issues with the SharePoint Site.

Migration from SharePoint 2013 to Online/2019

Develop new features, BI and workflows using PowerApps and MS Flow

Provided professional services using SharePoint OOTB solutions, Office 365, PowerShell scripts

Set up and administration of DocAve (Replicator/Migration tool from AvePoint)

Prepared support and KB documents

Support and administration of SharePoint sites

Accomplishments:

oCreating some PowerApps and Flow application to facilitate business processes.

oSolving many SharePoint site problems in the start of my job

o Cooperation with ERP team to develop the new started system

SharePoint Specialization, Bot App Development Feb 2019 – Apr 2019

Jepeddo Studios Ltd. - Contract Calgary/AB

•IT Support and administration

•Support and administration of SharePoint sites

•Development of new SharePoint features using PowerApps and Flow.

•Development of Chat Bot using AI and Microsoft Cloud.

•Accomplishments:

oCreate PowerApps and Flow applications for the clients to automate a complicated process including sign in, sign out keep track of the people and taking and uploading into SharePoint Libraries.

SharePoint/Software Support Specialist July 2018 – January 2019

Print Audit / NeoStream Technologies Inc. Calgary/AB

IT Support and administration

Provided excellent support of developed SharePoint application for the customers including administration, troubleshooting, customization, training and so on.

Installation, customization,and testing of new SharePoint environment

Provided professional services using SharePoint OOTB solutions, company’s developed application, PowerShell scripts and programming languages such as JavaScript, CSS,and VB.NET

Incident response and tracking

Prepared support and KB documents

Accomplishments:

Creating PowerApps and Flow applications to facilitate clients’ business processes.

Creating and updating Client’s complicated Workflows using SharePoint Designer.

Preparing some PowerShell codes to facilitate the company and client’s procedures.

Connected Solution Specialist May - July 2018

Best Buy – Calgary/AB

•Working in technology department: PCs, laptops, mobile smart home, cameras, wearable tech, …

•Sales, customer service and support

Project manager and website developer – Practicum Apr 2018 – July 2018

Innotech College – Calgary/AB

•Developing Alumni Website

SharePoint Specialization / IT Support Jan 2002 - Sep 2015

Tehran Energy Consultants, Tehran-Iran

•IT Support and administration

•Supervising a team of 5 people on digitizing and mapping projects

•Training and leading and of junior staffs

•Member of IT department in software and hardware procurement and updating, data acquisition, data gathering, database preparation, digitizing and so on

•Helping staff in software/hardware troubleshooting, upgrading and maintenance

•Software Installation, OS, MS Office, AutoCAD, professional software such as PETREL

•Providing technical computer/software assistance to the staff

•SharePoint Support/Administrator

•Developing the first SharePoint site in the company, mainly on document control and project management/control Digitizing and mapping of hardcopy maps including topography, UGC (Underground Contour) maps, well sketches and so on to be applied in different projects

•Developing macros and applications to automate activities to save the team time and increase accuracy mostly in Excel VBA and other platforms

•Developed apps and macros to automate activities and helped the organization to manage time and productivity using different platforms such as C++, C#, and VBA.

•Provided technical assistance and was responsible for quality control of deliverables.

•Developed the first project management platform on SharePoint in the company.

•Accomplishments:

oCreating the first company SharePoint 2010 site from scratch on Project Management and Document Control

oMigrating to SharePoint 2013

oCreating many applications to facilitate company procedures.

Education

•Diploma in SharePoint Development/Specialization – Innotech College – Calgary, AB – 2016-2017

•Bachelor of Science, Applied Physics (Solid States) – Isfahan University (Iran)

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