Social Media Engineer

Rafael Moreno

***.*******@*****.*** 623-***-****

San Francisco, CA

Operations Manager

Glambot San Francisco, Ca - January 2016 - Present

- Coordinate all day to day operations across multiple departments while also moderating customer support, social media and review platforms.

- Act as liaison between the Marketing Lead and Engineer using Github and similar channels to address errors and ensure marketing campaigns are properly deployed while meeting deadlines.

- Work closely with the engineer to create new tools to accurately pull, pack and ship orders.

- Create new workflows in order fulfillment, inventory management, customer support and buying departments to increase efficiency with a small team.

- Plan and execute physical marketing efforts that are passed down from the Marketing Lead.

- Assist with designing ads, flyers and graphics.

Operations Associate

Glambot, San Francisco, Ca - July 2015 - January 2016

- Listed items for sale and met the daily goal of 200 items.

- Researched pricing for all items listed to ensure our prices were accurate with the current market.

- Edited photos using photoshop.

- General order fulfillment.

- Assisted CEO and operations manager in making improvements to fulfillment processes. Operations Associate

Twice, San Francisco, Ca - 12/2013 - 07/2015

- Evaluated and bought apparel, shoes and handbags by taking into account style, condition and brand.

- Assisted with warehouse operations, including processing inventory, pulling and shipping orders, classifying and photographing items and performing quality assurance.

- Met all time goals and standards.

- Built and moved stations and equipment when the warehouse was expanding.

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