Melanie Weber
****.*******@*****.***
Professional Summary
Seeking work placement position as Network Engineer
** *****’ experience with networking technology in communications industry
Strong background in analyzing data and troubleshooting issues
Hands-on experience with Python scripting (ArcGIS)
Communication Skills
Ability to provide effective technical support with clients
Excellent in coordination and collaboration with the vendor and client
Able to clearly understand the problems and find solution through use of troubleshooting, problem-solving, teamwork and communication
Can work both as a member of a team and independently
Capable of adapting to a fast-paced environment
Certificates
Cisco Enterprise Networks SDA, SDWAN and ISE Exam for System Engineers
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Professional (CCNP – Routing and Switching)
Cisco Certified Network Associate – Wireless (CCNA – Wireless)
Cisco Certified Network Associate (CCNA – Routing and Switching)
Cisco Certified Design Associate (CCDA)
Work Experience
GIS Intern Student May 2019 – November 2019
Rocky View County, AB Canada
Responsible for providing support for the delivery of graphic and spatially related information and services to internal and external clients
Assisted the public regarding requests for addressing or mapping data in hard copy and/or digital formats
Maintained, collected, validated, converted and captured data into the geographic databases of the municipality
Provided graphics for the County utilizing a variety of software such as ArcGIS
Worked collaboratively with the Client Services team in developing and refining internal procedures and processes
Network Consultant January 2013 – August 2018
NCS Pte. Ltd., Singapore
Provided network solutions for clients
Configured and implemented network infrastructure projects for clients
Provided technical documentation such as System document, Network design, Migration plan, Operation guide, Hardening guide, UAT and Network diagram using Visio
Project Accomplishments
Implemented Cisco Wireless Infrastructure in university and polytechnic schools in Singapore by configuring devices such as Cisco WLC 5540 (8.3.140), WLC 5520, Cisco Wireless Services Module 2 (WiSM2), Cisco Prime Infrastructure (3.1 and 2.3), Cisco Connected Mobile Experiences (CMX), Cisco Mobility Service Engine (MSE 8.0.128), Cisco Access Control Server (ACS 5.6), Cisco 6509 (VSS), Cisco 3850 and 3650 Switches, Cisco Adaptive Security Appliances ASA FW (9.1.2) and Cisco Nexus 9504
Performed Air Magnet Wi-Fi Site Survey (Pre-Deployment and Post-Deployment)
Implemented and Configured Data Center switches in one of the universities by configuring devices such as Cisco Nexus 9396PX, 93128TX and 3650 switches
Implemented and Configured core network devices in government agency in Singapore by installing and configuring their Data Centre devices such as Nexus 7009, 5548, 5596, 2248, 2232, and 1110-X; Cisco appliances such as Cisco PI (2.2) and Cisco ACS (5.5)
Configured Cisco ASA 5512 in one of the universities in Singapore by upgrading their firewall from PIX to ASA 5512
Installed and Configured Cisco 3750X, 3560X in one of the polytechnic schools
Network Engineer July 2012 – January 2013
First Technology Pte. Ltd., Singapore
Installed and configured network devices such as Cisco Routers, Cisco Call Manager Express, Switches, IP Phones, HP, 3Com, ASA, PIX Firewall, SonicWALL and FortiGate
Monitored system and network performance and managed system backup
Project Accomplishments
Implemented VoIP in one of the financial firms by configuring Cisco Call Manager Express 2901, Cisco 2950 switches, Cisco Pix FW 515 and Cisco 1841 ISR
Implemented site-to-site VPN in one of the financial firms between Malaysia and Singapore by installing and configuring their Cisco ASA firewall
Implemented site-to-site VoIP through VPN between Singapore and Malaysia, and Singapore and Hong Kong by configuring Cisco CME 2921, 2960 switch, Cisco PIX firewall and SonicWALL
Implemented Cisco Wireless infrastructure and Policy-Based Routing in one of the education providers in Singapore by installing and configuring their Cisco 2911 ISR, 1841 ISR, Cisco 2960 switch and Cisco 2500 WLC
Network Engineer January 2011 – March 2012
Comscentre Incorporated, Philippines
Configured Cisco 2800, 2900, 3800, and UC500 routers
Configured Cisco 2900, 3550 and 4500 Series switches
Monitored network alarms that requires special attention to avoid bad impact on networks performance and provided reports of usage and statistics (MRTG, IP SLA)
Analyzed problems, performed troubleshooting and communicate with site technician and vendor
Maintained VoIP phone systems, networks and unified communication applications
Responded to customer request and inquiries through various mediums including phone and e-mail
Technical Support Professional March 2008 – January 2011
Sykes Asia Incorporated, Philippines
Performed network monitoring using Remedy trouble ticketing system
Managed network - Frame-relay, ATM, MPLS, VPN, DSL, SNA, Pt-to-Pt and IP networks
Monitored and managed network devices like Cisco Routers, Cisco ASA and Nortel
Performed troubleshooting techniques for T1, Fractional-T1, and Multi-Meg data circuits
Education
Bachelor of Applied Technology Geographic Information Systems,
Southern Alberta Institute of Technology (Calgary AB), September 2018 – January 2020
Bachelor of Science in Computer Engineering, Adamson University, Philippines