Manager Quality
Resume:
Johnny Phommavongsa
***********@*****.***
Fairfield, CA 94533
Summary
Detail-oriented and professional manager, directing operations and activities within production area - Employs strong organizational skills, leadership and thorough knowledge regarding many aspects of the production process to achieve organization goals: cost-savings, product quality, labor efficiency, timely delivery and safety.
Work Experience
Manufacturing Manager
Molecule Labs - Benicia, CA
February 2019 to Present
Quality
oInsured that we are upholding all commitments and standards required by our Quality Manual across all shifts and lines
Production
oWork with Production Scheduler to create daily, weekly, monthly production schedule and targets
oWork with Production Scheduler to modify and adjust schedules when needed
oWork with Shift Supervisors and Line Leads to carry out production schedules
oPrepare and assist Shift Supervisors and Line Leads to achieve and improve production targets
oWork with Production Manager of HR and Quality, Quality Engineers and Training Coordinators to prepare for new product launches
oWork with Maintenance to address any equipment related issues, improve machine uptime and availability
oWork with Material Handlers to address any downtime related to waiting on materials
oAssisting Management in developing and implementing work standards and helping to train Leads and Team Members on new or changed procedures
oInsured that all required production documents are being completed as required for quality and production reporting
oDeveloping the workforce, creating stronger lines and stronger shifts
oHelp Supervisors to lead weekly Shift meetings, and insured that all key quality, production and HR issues are being communicated effectively and timely
oMotivating workforce and improving workplace to drive quality and productivity gains
oHelping Shift Supervisors and Line Leads drive continuous productivity improvements and eliminate waste
Cost and Reporting
oManaging and Reporting on Production Attainment (Total Produced vs Production Target)
oManaging and Reporting KOSU (a ratio of total worker-hours to units produced)
oManaging and Reporting OEE (a measurement of Uptime, Total Production, and Quality)
oWork with Production Administrator to create weekly reports and insure accurate, timely information is being supplied to management
5S
oDrive 5S excellence, where all shifts and lines follow and sustain all guidelines for 5S program, housekeeping and GMPs
Safety
oWork with Team Members to identify any workplace hazards or ergonomic issues
Escalate any issues that cannot be eliminated immediately to involve Management and/or Maintenance
oWork with EVERYONE to identify areas or processes that may in the future cause injuries or near-injuries and work to eliminate
Warehouse Operation Manager
SAXCO International - Fairfield, CA
June 2017 to October 2018
• Maintained staffing, recruited selected orientate, and provided training for employees based on SOP and developed personal growth opportunities.
• Provided support and enforced policies and procedure in compliance to Safety and ISO.
• Maintained workflow by monitoring steps of the production process.
• Analyzed and prepared production budgets and timelines required to complete production projects.
• Held discussions with clients and modified wherever necessary.
• Ascertained production did not exceed sales budget and was cost effective for company.
• Develop reporting procedures, systems, and facilitated corrective actions for malfunctions within the process.
• Reviewed, revised, and monitored production schedule while establishing priorities and opted for change when necessary.
• Maintained quality service by establishing and enforcing organization standard.
• Manage Inbound and Outbound Logistic.
• Implemented Kaizen and Lean process improvement.
• Maintains procedure and guideline in accordance to policies.
• Plan warehouse schedule per operation.
• Maintain and improved the overall of inventory.
OPERATIONS MANAGER
BEBE Warehouse - Benicia, CA
August 2016 to August 2016
• Manages daily operation for store fulfillment DC.
• Maintains procedure and guidelines in accordance to policies.
• Updates vendor manual for inbound procedures.
• Coordinates with the vendors in regarded to compliance issues towards a resolution.
• Uses system support to update status of the receipt, records placement of inventory, and tracks performances.
• Provide feedback for processing improvements and attains team goals.
• Provides ongoing training, coaching, counseling, performance feedback, and goal setting for team members.
• Performs written mid-year and annual reviews per company protocols.
• Daily labor planning and delegating responsibilities, duties, and projects as assigned.
• Ensured that all safety and quality measures were adhered to during production process, from beginning to end.
• Prepared various training programs, with consideration for complexity of production process and construction engineers' skills.
• Enabled proper utilization of resources, reducing wastage.
OPERATIONS SUPERVISOR
Cork Supply USA - Benicia, CA
April 2007 to August 2016
• Maintained staffing, recruited selected orientate, and provided training for employees based on SOP and developed personal growth opportunities.
• Provided support and enforced policies and procedure in compliance to Safety and ISO.
• Maintained workflow by monitoring steps of the production process.
• Released orders to production and closed order of POR after it has shipped.
• Posted transfer orders/sorted job orders after completion.
• Analyzed and prepared production budgets and timelines required to complete production projects. • Held discussions with clients and modified wherever necessary.
• Ascertained production did not exceed sales budget and was cost effective for company.
• Develop reporting procedures, systems, and facilitated corrective actions for malfunctions within the process.
• Reviewed, revised, and monitored production schedule while establishing priorities and opted for change when necessary.
• Maintained quality service by establishing and enforcing organization standard.
• Manage Inbound and Outbound Logistic.
• Set Quarterly Meeting for Logistic Company.
• Implemented Kaizen and Lean process improvement.
Education
Six Sigma Green Belt Certification
Villanova University Online
2016
High School Diploma
Fairfield High School - Fairfield, CA
1991 to 1993
Business Management
Southern New Hampshire University Online
Additional Information
• 5S and Six Sigma Green Belt
• Excellent analytical skills, critical thinker with attention to detail, and able to work independently.
• Able to prioritize and meet deadlines with strong time management and organizational skills.
• Experienced in Microsoft Office
• Experience in NAVISON Dynamic and NAVISON AX system
• Experienced in WMS
• Started Safety Committee Team at SAXCO International
• Certified ISO Auditor at Cork Supply USA
• Started Ideas Committee Team at SAXCO International
• Lead Kaizen event to increase inventory location accuracy from 71% in 2016 to 94% in 2017 with an increase of 23% with a target goal of 91% at SAXCO International.
• Reduce Inventory Count from 4 day to 2 day - reduce write off from 30k in 2016 to 3.7k in 2017 at SAXCO International
• Lead Kaizen event to reduce number of rush order from 20 order with the cost of $4,000 a week to 4 order with the cost of $800 a week. A saving of $3,200 per week in expedite charge at Cork Supply USA.
• Lead Kaizen event to reduce overtime from 20 plus hour a week to 4 hour a week at Cork Supply USA.
• Kaizen event to reduce the cost of all incoming inventory label from $19,008 to $6,336 with a saving of $12,672 per year at Cork Supply USA.
• Train and certified team member on 5S with a daily checklist for all department and Manager Audit on a weekly at BEBE.
• Lead Kaizen event to improve employee UPH at BEBE from 500 unit per hour to 750 unit per hour.
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