Engineer Windows Server
Resume:
Tan Nguyen
PFLUGERVILLE - TX 78660
************@*****.***
SYSTEMS ADMINISTRATOR
Certified MCSA systems administrator with strong experience managing server infrastructures and data-center operations across Windows platforms. Effectively plan, install, configure and optimize IT infrastructures to achieve high availability and performance.
Responsibilities:
Administer MS Active Directory, DNS, DHCP, Group Policy Objects, Files and Printer, Exchange server 2010, MS SQL, MS SharePoint, IIS, SCOM and SCCM
ITIL Process:
Incidents Management: coordinating the Incident resolution with Specialist Support Groups and
Process monitor:
- Assess incidents on the basis of severity, impact and priority
Incidents:
- Matching and analysis incidents and Solving complex incidents.
- Communication with customer end users
Implemented Standard Changes without being subjected to the Change Management Process.
Highlights of IT Skills
Windows Active Directory Administration
Incidents-, Change- and Configuration Management according to the ITIL process
LAN/WAN/NOC Administration
Project Management.
Systems Installation,
Configuration & Upgrading
Security Solutions
NOS Patches & Updates
Storage Operations
Professional Experience
FLEX - Austin, Texas ( 2016 to present)
Test Engineer
Design of testing and test control apparatus and equipment, or software and systems testing. Development, procurement, installation and calibration of instruments, equipment and control devices required to test.
Resolve testing problems such as product or system malfunctions, incomplete test data, data interpretation or coding issues.
Running system test on electronic equipment, RF Transmitters, Analyzes and debugs test failures and determines the root cause and corrective action necessary to resume testing. Testing process and Test failures to improve the process, root cause failures, debug.
Troubleshoots/debugs at multiple system levels
ATOS with customers: 1/Public Prosecutor/Ministry of Justice – 2/IGLO and 3/ VolkerWessels Telecom - Utrecht Netherland ( 2011 to 2016)
Systems Administrator
Hired as a full-time systems administrator following initial consulting role to manage and maintain a 45+ mixed servers environment (Windows), ensuring 99% or better uptime. Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.
Key Contributions:
Reengineered company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring.
Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.
Increased team productivity and automated repetitive tasks by using batch files, PowerShell and VBScript.
Acted as escalation point for troubleshooting advanced network/systems issues.
Management of AD, DHCP, DNS, Files & Printers and (DFS-R)Distributed File System Replication service.
Administrative experience with Exchange 2010
Managed and administrated VMWare ESXi Servers and vCenter Server.
Configure and troubleshoot Dell Idrac. Management a physical member servers
ATOS with customers: — NUON Netherlands (2010-2011)
Technical Engineer
System/network solutions along with strategic planning and project over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
Key Contributions:
Directed the implementation and performance tuning of Windows 2003 Server environment for client’s nationwide operations.
Management of AD, DHCP, DNS, Files & Printers.
Administrative experience with Exchange 2003
Decommissioning of a servers.
Project data and users Migration
ATOS with customers: — Heijmans Netherlands (2008-2010)
Systems-&Backup Administrator
System/network solutions along with strategic planning and project over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
Key Contributions:
Directed the implementation and performance tuning of Windows 2003 Server environment for client’s nationwide operations.
Hardware and software installation and repairs of central and decentralized locations of the customers
Management of AD, DHCP, DNS, Files & Printers.
Data migration and users- shutdown LUNs - Archive new cheap storage- Reducing infrastructure: servers, users, data and printers
ATOS with customers: — KPN – Telecom Netherlands (1999-2008)
Operations & Application support
Systems configuration, administration, upgrades and troubleshooting initiatives of Windows 2003 Server
Key Contributions:
Hardware and software installation and repairs of central and decentralized locations of the customers.
Management of AD, DHCP, DNS, Files & Printers
Storage Operations Specialist for different backup software such as Veritas NetBackup, Brightstore Arcserve and CommVault
Education & Training
Education
1990 - 1996 Computer Science, Technical University Delft Netherlands
1978 - 1982 Electrical Engineering, Technical University in Saigon Vietnam
Training
2015 VMware vSphere 5.5: Optimize & Scale Netherlands
2014 Upgrading MCSA Windows Server 2012 Netherlands
2012 MCSA Windows Server 2008 Netherlands
2012 VMware VCP 4.0 and VMware VCP 5.0 Netherlands
2011 Microsoft Exchange Server 2010 Netherlands
2007 MCSA Windows Server 2003 Netherlands
Certifications
Microsoft Certified Systems Administrator (MCSA)
MCSA: Windows Server 2012
2014 MS MCSA Windows Server 2012
2012 MS MCSA Windows Server 2008
2012 VMware VCP4 and VMware VCP5
2011 Microsoft Exchange Server 2010
2007 MS MCSA Windows Server 2003
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