Manager Technician

Carlos Chi

Bachelor’s in Information Technology

*****.**@*****.*** San Jose Succotz Village 501-***-**** Cayo District

JOB OBJECTIVE

Data Base Specialist

SKILLS SUMMARY

•Critical thinking

•Good communication skills

•Excellent team collaborator

•NodeJs Certified, SQL Query writing, ORACLE PL/SQL

•Bilingual (Spanish and English)

EDUCATION

Bachelor’s in information technology, University of Belize, Belmopan, Cayo District, August 16, 2015 – July 2018

Associate in Information Technology, University of Belize, Belmopan, Cayo District, August 19, 2011 – December 12, 2014

Relevant Courses:

●Data Structures, Object Oriented Programming

●Web Development

●System Administration

●Networking Engineering

●Database 1 and 2

●Advance Database

Relevant Projects:

●Developed an e-commerce web application for the entre con/hackathon competition hosted by Beltraide

●Developed a passport web application to make registration for passports easier

●Developed a health clinic web application appointment system

Teaching Experience

•Enhanced my communications skills by learning to deal with different personalities in students

•Learned how to work with teams and adapt to flexible working hours

Carlos Chi

Pg 2

Computer Technician Experience

•Trouble-shoot and repair computer

•Create an inventory and document repairs

•Install software and repair hardware

Internship Experience

•Fix and monitor Failed SP and SIM Provisioning

•Create SQL Queries to generate requested Reports

•Configure BitBucket to be used within the ISSI Department

•Create Business Processes for the new MINDBILL System

•Set up and create user accounts for various Systems being used at BTL

•Create a Mobile Report Dashboard to Monitor Failed SP

Senior Revenue Assurance Analyst

•Build customized Oracle SQL script to generated custom reports

•Modify and enhance old SQL script

•Analyze data obtained from the reports and generate formal report with findings

•Create links between databases, connect to different systems and switches

•Analyze daily revenues to ensure all revenues are within acceptable margins

•Attend meetings from time to time and provide support to manager and team

WORK HISTORY

Senior Revenue Assurance Analyst, Belize Telemedia Limited, St. Thomas Street, Belize City, July 19, 2017 - Present

Programmer Intern, Belize Telemedia Limited, St. Thomas Street, Belize City, December 13, 2016 – Jul 19, 2017

Lecturer of Computer Science (Part-time), University of Belize, Central Farm Branch, Cayo District, June 2013 – August 2014

Computer Technician, San Jose Succotz Village, Cayo District, August, 2013 - present

Computer Technician (intern), University of Belize, March, 2013 – April 2013

COMPUTER SKILLS

Proficient in: JQuery, Javascript, PHP, AJAX, CSS, NodeJs, Oracle SQL, Report Builder and Mobile Report Builder, SmartDraw, BitBucket, ORACLE PL/SQLFamiliar With: Laravel, Angular JS, C++, Linux OS, Git (Bitbucket & Github)

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