Engineering Support

ArunKumar T

+91-988******* aruraj*****@@gmail.com 34, Aadhi bhagavan 2nd street sakthi nagar. Porur, Chennai, Tamil Nadu, INDIA.

“3+ Years of Experience with Infrastructure Admin and Application Support”

Objectives:

·Provided technical expertise for IT network design, implementation, optimization and upgrade.

·Monitored the LAN/WAN network environment including routers, switches, firewalls, and Internet access and software applications.

·Installation, configuration and maintenance of [Windows & Linux servers, ] system network components.

·Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.

·Provided administration support, accessing network systems in their ‘root’ level.

·To be activity involved in supporting organizations infra systems and aiming towards simplifying workflows

·responsible for maintaining systems and monitor system performance in an organization

· installation of software, creation of backups and file systems, repairing hardware, and setting up and maintaining user accounts

·

Education:

B. E 2015 PANIMALAR ENGINEERING COLLEGE.

Stream: Electronics and Communication Engineering.

Related coursework:

·Active Participation in Inter College Technical Symposium in events like Debugging, Technical Test, Robotics.

Skills:

Operating Systems:

·Windows server 2008 & 2012.

·Unix servers ( Centos 6 & 7, Redhat 5 & 7, Ubuntu 14.0 )

·Client OS : Windows 7, Windows 10

Virtualization:

·Oracle VM

·VMware Workstation 10

·Citrix xenApp 6.5

Storage:

·Storage Area Network ( SAN )

·Network Area Storage ( NAS )

·ISCSI

Database:

·MS SQL

·Oracle 11g

Firewall:

·Checkpoint

·Fortigate 100

·Pfsense

Experience

Organization: BOTVFX

Destination: System administrator

JULY ‘2016’ – Sep – 2018 (2 years 2 months) Chennai Area, India

Roles/Responsibility:

·Liaison with department heads and creative heads with issues regarding workflows and coming up with solutions and support tools to accelerate the workflow.

Windows:

·Administering and troubleshooting 2008 R2 & 2012 R2 server.

·Creating users accounts, computer accounts, DNS, DHCP entries in AD.

·Creating Group policy for domain users and domain computes as per company requirements.

·Creating / editing storage volumes with respect to access level to the project sources in Windows server 2012.

·Configuring & troubleshooting Microsoft outlook & thunder bird mail accounts.

·Creating new mail box for users and increasing the mail box size as per company request.

·Security patches and OSD Deployment via SCCM 2012 R2.

·Installing / upgrading Windows client OS using SCCM 2012 R2.

·Installing / upgrading Windows server OS as per the project requirement.

Linux :

·Administering and troubleshooting Linux servers ( CentOS, Redhat )

·Installing / Upgrading Redhat, CentOS.

· Installing & configuring of rsync for Periodical backup.

·Configuring Proxy server, VSFTP, Apache.

·Creating / editing user accounts and Group accounts.

·Creating & Configuring SAMBA, NFS, CIFS file shares.

· Creating & configuring local repository for updating package for in-house Linux systems.

·Periodical Configuration file backup and web application backup in critical servers like web, ftp, proxy servers.

·Creating / upgrading LVM & ISCSI volumes as per project requirement.

·Monitoring and enhancing Storage Server.

·Security audit processes for all systems.

·Configuring HA-proxy Load Balancer for Apache Server.

Organization: Tata Consultancy service

Destination: business process lead

OCT ‘2018’ – Till (10 months) Chennai Area, India

Roles/Responsibility:

·Possessing specialist knowledge of operating systems, devices, applications and software

·Providing technical support to teams within the organization, and to external clients when required.

·Assisting with systems integrations

·Maintaining and updating technical documents and procedures

·Identifying and resolving technical issues

·Managing coordination at a local and international level where required

·Preparing maintenance plans and upgrading schedules for the organization’s systems

·Maintain good professional relationships with counterparts of engineering and customer support departments.

·Plan, execute books and implement applications and configuration change procedures to ensure optimal Quality assurance for all applications.

·Perform root cause assessment and debug all issues on server domain, and availability of applications.

·Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.

Support Tools:

·Monitoring job status on Autosys and running the jobs as per business request.

·Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.

·Creating / editing rules in AppDynamics to monitor the application servers.

Languages:

English, Tamil (Native)

HOBBIES:

·Scale my learning with Courses at Udemy.

·Video Games like NFS, CS.

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