Retail Store Manager
Resume:
ABHILASH N.K.
DUBAI. UAE
Mobile: +971*********
Email Id- **.********@*****.***
OBJECTIVE
To become successful in the area of marketing with an expertise in HR and to be an integral part of a professional organization, where there is a scope for value addition, overall professional development through continuous effective learning and be able to efficiently accomplish organizational goals. ACADEMIC PROFILE
PROFESSIONAL EXPERIENCE
Organization: AL Maya Group (Supermarkets) Retail Sector, UAE (Nov.2016- Present) Designation: RETAIL STORE MANAGER
Responsibilities:
o Monitoring the operations of the store to increase the sales and profitability. o Maximizing profits by controlling labour costs and expenses. o Responsible for driving all areas of business and for leading teams to deliver results. o Continuously reviewing and managing team performance. o Providing exceptional in store experience for customers. o Monitoring the cash-flow and collection of the store. Preparation of reports through financial statements.
o Checking and signing of invoices and purchase reports on a weekly basis. o Managing staff training requirements.
o Delegate work and allot tasks to individuals.
Organization: AL Manama Group (Hypermarkets and Supermarkets) Retail Sector, UAE
(Oct.2013- Jan.2016)
Designation: ASSISTANT MANAGER
Responsibilities: Administration, Purchasing and Finance o Overall controlling and monitoring of the Hypermarket in its day to day functioning. o Achieving the target’s of the shop (monthly, quarterly, and annually) section wise as well as overall, and thereby creating revenues and profits.
o Engaged in promotional activities of the shop whenever needed like dealing in promotional displays of the products and services.
o Engaged in overall administrative and financial functions of the shop.
MBA (Marketing & HR) - 2007
o College : Jansons School of Business, Coimbatore, India o University : Bharathiyar University
B.Com - 2005
o College : N.S.S College, Ottapalam, Kerala, India o University : Calicut University
Pre-Degree - 2001
o College : N.S.S College, Ottapalam, Kerala, India o University : Calicut University
X std. –1999
o College/School : Seventh Day Adventist School, Ottapalam, Kerala, India o University/Board : Kerala State Board
o Analyzing the purchasing department of the shop and making sure that all the products are readily available in the shop.
o Conducting and reviewing the market price surveys and implementing competitive pricing of the products.
o Creating a good rapport with the customers by providing them good service, thereby increasing the customer database of the shop as well as sales of the shop. o Implementing new techniques and ideas to increase the sales and customers of the shop. o Overall controlling and monitoring of the staffs and thereby motivating them to create positive results. o Dealing and controlling the gross profit of the shop and making sure that it doesn’t fall from the said rules and standards.
Organization: London Distillers (K) Ltd, Bounty Ltd (Sister concern of London Distillers (K) Ltd), Kenya. (2008- 2013)
Designation: REGIONAL MANAGER
Responsibilities:
o Selling and the marketing of alcoholic products, mineral water, carbonated and energy drinks and thereby achieving the target.
o Dealing with the financial, administrative, supply chain, sales and marketing functions of the Depot. o Maintaining effective CRM with clients and the distributors. o Creating new customer database.
o Dealing with the day to day managerial duties of the office. o Engaged in the promotional activities of the products whenever and wherever is needed. o Conducting and monitoring the market survey activities and reviewing the project implementation. o Analyzing the cost –benefit ratio of the project and reviewing the annual sales performance. o Coordinating overall product launch activities.
o Creating brand awareness of the products through advertisements and promotions through trade fairs, exhibitions, various medias, product line display at various Supermarkets and Hypermarkets. Organization: India Infoline Ltd. (2007- 2008), India, Bangalore. Designation: Customer Referral Agent (RELATIONSHIP MANAGER) Responsibilities:
o Interfacing with customers, handling customer service requirements like DEMAT account opening and education on product features.
Highlights:
o Successful in maintaining excellent relations with clients to generate avenues for additional business. PERSONAL DETAILS
Date of Birth : 31/05/1983
Gender : Male
Marital Status : Married
Languages known : English, Hindi, Malayalam
Strengths : Interpersonal communication, Analyzing, Adaptable, Customer focused and motivating Professional
Interests : Reading, Travelling, Internet Surfing, Sports, Music DECLARATION
I hereby declare that all the above information given by me is true to the best of my knowledge and belief. ABHILASH N.K.
REFERENCES AVAILABLE ON REQUEST
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