Customer Service, Hospitality, PA, Secretary, Microsoft Office, Quickb
Resume:
Monica
Ford
Personal Assistant
Secretary
Monica Ford
Ridgeway Ext 5
Johannesburg, 2091
ID number - 701***-****-** 4
Date of Birth - 12 November 1970
Language - English, Afrikaans, Czech
Nationality - South African
Drivers License - Code 8
********@*****.***
Summary
Monica Ford's experience is concentrated in a professional Administrative and or Clerical (Admin) and (Account Management). Monica Ford has over 12 years of work experience, with 8 years of upper management experience, including a low-level position. She is focused and driven to get far in life and is a hard worker with attention to detail. A results driven individual who is very professional.
Certification and Skills
Accounts Assistant
Writing professional emails
Easy Script Speed Writing
Skills Academy (Current) Private Investigating
Experience
Scuba Adventures - Own Dive Charter & Manager of Restaurant -February 2018 - February 2019 Mozambique Ponto do Ouro
Booking of dives
Check diving cylinders
Dive with customers
Arranging dolphin cruises
Rental dive equipment
Pre-dive meetings regarding reefs
Invoicing
Dealing with customer service
Health and safety of dives
Checking boats
Input dives of divers
Check stock for restaurant
Customer service to patrons
Input orders and take orders for patrons
Taking cash payments from patrons
Serve customers in the bar
Reference: Monica Ford 083-***-****
Polystyrene Product Company - Accounting Assistant & Assistant to MD
October 2017 - February 2018, Johannesburg
Quick Books Accounting
Admin
Screen sales calls and calls to MD
Filing
Faxing
Invoicing
Checking bank for incoming payments
Order Placing
Dealing with customer service
Calculation of discounts
Logistics to delivery of orders and keeping customer informed.
Follow up to quotations sent out and book appointments
Emailing professional emails
Reference: Grant Shuttleworth 082-***-****
Concrete Junction / DIP Systems Secretary, Personal Assistant
November2008 – PRESENT, Johannesburg
Schedule meetings
Use of full Microsoft Office Package
Screen incoming calls
Faxing
Typing minutes
Booking of flights
Booking accommodation and car hire
Placing orders for stationary
Reception, welcoming clients front line
Typing of quotes, confidential documents, letters
Vehicle license renewals
Registration of vehicles
Taking minutes
Insurance claims
Investigating
Use of full Microsoft package
Compiling company profiles
Purchasing of materials for sites
Confidentiality keeping
Designing of business cards and letter heads
Visa applications for international travel
Binding of profiles and creating company profiles
Working after hours booking flight arrangements, car hire and accommodation
Assisting bosses daughter in Cape Town
Booking vehicles in for services
Dealing with clients through various channels during office hours and after hours
Creating logos for business cards for African Division, company profiles for African Division
Dealing with labour issues, strikes and Union and attending Union meetings
Reference: Milan Sulc 082-***-****
Bayview Marina / Assistant and Book Manager
January 2010 – PRESENT, Johannesburg
Attending AGM once a year
Take minutes
Typing AGM minutes and letters
Capturing payments for Share block levy accounts
Emailing levy accounts to shareholders
Account payments and recons
Compiling salary slips for salaries for payments
UIF registrations and payments
Attending to Shareholders issues to the Chairman and Directors
Share certificates and share transfers
Sale of properties
Filing
Dealing with petty cash
Balance books, accounts and levy payments
Reference: Milan Sulc 082-***-****
Independent Fire / Admin
January 2000 – October 2008, Johannesburg
Company filing,
Assisting the director with tasks, administration and clerical.
Reference: Mike Prinsloo, company liquidated
Speed Queen / Reception and Data Capture
January 1989 – December 1991
Reception
Capturing of orders and making sure orders leave the warehouse
Taking orders
Customer services
Issuing of invoices
Education
Mondeor High School
January 1986- June 1988, Johannesburg
Joubert Park Technical College
June 1988 - December 1990, Johannesburg
Secretarial Certificate
CBM Training
Accounts Assistant (2009)
Speed Writing using Easy Script (2011)
Writing professional Emails (2013)
Skills Academy
Private Investigating (2016)
Motivational
Paragraph
A results driven, self-motivated and resourceful person. My work experience has taught me to get far in any industry and need a strong backbone especially in the construction industry. I am a hard worker and always keen to learn new things.
Being a secretary I represent my 3 bosses and the face of the company always being professional at introducing myself as well as the company.
I take pride in my work and always assist wherever I can to the best of my ability. I am always available to my company after hours and put the company first, if I look after the company the company will look after me.
I work very well under pressure and stressful environments when it comes to last minute tasks my boss would need be it out of office hours or working hours. Can communicate effectively with developers / contractors / sub-contractors / clients and would an asset to any employer who respects loyalty and responsibility from an employee.
Currently looking for an opportunity to join a dynamic, ambitious and growing company to forge a career
Contact this candidate