Customer Care Manager

CURRICULUM VITAE

JULIA KASYOKA MUKW’U

P.O BOX **68-90200

KITUI

EMAIL ADDRESS: **************@*****.***

TEL: 079*******

PERSONAL INFORMATION

D.O.B :07/05/1998

NATIONALITY : KENYAN

ID NO : 34847611

MARITAL STATUS : SINGLE

RELIGION : CHRISTIANITY

LANGUANGES : English, Kiswahili, Kamba

CAREER OBJECTIVES

To become a well natured competent employee and give best of the work to the greatest heights

To put into practice knowledge gained for the development of the organization

To work in goal oriented and dynamic organization PERSONAL ATTRIBUTES

Time conscious

Adaptable to changes

Hard working

Can work under minimal supervision

ACADEMIC QUALIFICATION

YEAR INISTITUTION QUALIFICATION

2012-2015 ST.URSULA GIRLS SEC. Kenya Certificate of SCHOOL Secondary Education (

KCSE)-C PLAIN

2004-2011 KISAUNI PRIMARY Kenya Certificate of Primary SCHOOL Education (KCPE) -335

Marks out of 500

WORK EXPERIENCE

June 2016-Feb 2017: Gateway studio

Duties

Cyber attendant

Offering customer care services

Video Coverage

Feb 2017-July 2018: Liberty Life Kenya

Receptionist

Duties

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

August 2018-to date: Rald digital Solutions

Duties

Offering customer care services

Teaching computer packages

Cyber attendant

HOBBIES

Reading Bible

Guiding and counselling

Watching aspirational documentaries

REFEREES

1. ERASTUS KITHUKU

MANAGER –KYENI TV

CONTACT: 071*-***-***

2. ISAAC MSAFIRI MANAGER-

LIBERTY LIFE KENYA CONTACT:

CONTACT: 079*-***-***

3. GERALD MUTISYA

DIRECTOR –RALD DIGITAL SOLUTIONS

CONTACT -070*-***-*-**

Contact this candidate