Retail Executive
Resume:
Mentor Results Driver Servant Leader Visionary
Superpowers include the ability to build highly effective Teams, provide Vision and seeks new ways to achieve goals.
Mo
Vachon Retail Executive
ZONE VICE PRESIDENT
Inspirational people leader with U.S. multi-unit expertise
• Led the way in customer satisfaction reviews moving from 41% at Dashboard inception to 63% for Q4.
• Led $225M in sales across 125 U.S. locations with best Comp, Traffic Delta and Conversion for Q4.
• Achieved most improved shrink result net dollar reduction to 1.77% on lower sales volume. Saved $75K and earned Best Shrink of 2018.
• Developed high volume store program strategy, “Top Squad” that resulted in TS Comps and Conversion outpacing balance of chain.
• Generated innovative incentives as chair of the Contest Committee.
• Collaborated with Finance and Operations to reduce Payroll expense to deliver Flat to LY cost with lower sales and a higher AHR. Executive Footprint
Regional Vice President • Southeast • Charlotte Russe (2015 to present) Direct Reports: 9-11 District Managers, 125 locations Business Partners: 2 Loss Prevention Managers, 2 Regional Visual Managers, 2 Human Resources Leaders
VOLUME: $225 M
Regional Manager • SoCalHiLV • Claire’s Boutiques (2010-2105) Direct Reports: 12 direct reports, 130 locations
Business Partners: 1 Loss Prevention, 2 Human Resources VOLUME: $120M
Retail Analyst• GLG Gerson Lehrman Group/Zintro (2009-2011) Independent Retail Consultant and Advisor
Zone Vice President• Southeast • Pacific Sunwear Inc. (2001-2009) Direct Reports: 3 Regional Directors, 300 locations Business Partners: 2 Loss Prevention, 1 HR Generalist, and 1 Visual VOLUME: $350M
Current Reads…
• The Experience Economy,
~by B. Joseph Pine
• The Power of Moments
~by Chris and Dan Heath
Florida, California, Texas
******@*****.***
Linkedin.com/in/movachon
@MOCR3
Achievements by role…
Charlotte Russe
Sales: Led Customer Experience KPI’s moving from 43% in total feedback at onset to 62% for Q4.
Development: Created the Complex District Workstream consisting of 8 District Managers, 2 People Team Leaders, and 1 Store Operations Project Manager. Developed a guide to elevate District Managers ability to successfully transition span-of-control from 10 to 15 stores. Visionary: Co-created the “Top Squad” program with cross-functional partners driving results in the Top 114 locations beyond the balance of the chain.
Revenue: Achieved most improved shrink result and lowered actual loss dollars to 1.77% outpacing company goal in a year suffering with negative sales Comps.
CLAIRES
Sales: Awarded Regional Manager of the year for 2012 for outstanding Sales Excellence & Comp performance.
Development: Networked and onboarded high-caliber District Managers for the LA and San Diego markets. Re-engaged and motivated internal leaders by working on their individual development plans. Visionary: Co-created the FYD program designed to stretch internal bench District Managers to prepare them for next level assignments. Leveraged peers and Human Resource leaders to create modules and assignments. Pacific Sunwear
Sales: Drove Comp Sales 6% by partnering with Merchants and Allocators to maximize potential and grow market share on the Juniors side of the business. Successfully turned around the business in Puerto Rico. Development: Developed and subsequently promoted two District Managers to Regional Directors for the Mid-Atlantic and Southern Regions.
Visionary: Partnered with the Director of Visual and Store Operations Manager to streamline monthly Visual Communication from an average of 85 pages to less than 30 by focusing on visual learning vs. text based. Personal:
~Travel
~Cooking
~The gym
~Sneakerhead
Florida, California, Texas
******@*****.***
Linkedin.com/in/movachon
@MOCR3
Mo
Vachon
Development
StrengthsFinder 2.0
Belief
Responsibility
Arranger
Futuristic
Strategic
Lominger FYI
Interview Architect
Education
Lewiston
Comprehensive
Lewiston, ME
Business Focus
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