WORK EXPERIENCE
Inside Sales Representative
Maintenance Supply Headquarters - Phoenix, AZ
August 2009 to Present
Provide customer service by assisting customers with their sales needs. Making each interaction smooth, prompt, friendly and professional. Understand the needs and expectations of the customers by providing relevant and creative solutions. Having extensive knowledge of the products and services company provides to facilitate and increase sales. Make strong effort to achieve our store target sales goal. Maintained accurate details of each sale. Build excellent relationship with our customer, coworkers, and management. Detail oriented. Bilingual. Ability to multi task. Willcall Sales Representative
SUPERIOR POOL PRODUCTS - Phoenix, AZ
2006 to 2009
Responsible for all will call customers and orders. Promptly and accurately pull orders -prepared package for pick up.Restock inventory upon arrival. Down time prepared orders to be delivered or mailed.
• Provided exceptional customer service
• Stocked shelves
• Resolved issues in person or call.
• Built personal relationships with customers
Inside Sales Representative
Hughes Supply/century maintanance - Phoenix, AZ
2003 to 2006
Inside sales representative assisted customers inbound call, will call fax, and email. Providing accurate and detailed order taking. Expedite orders when requested. Met all time goals by submitting all orders timely. Creative thinker in resolving issues. Think outside box thinker. Established and maintained friendly relationships with customers. Have extensive knowledge of products allowed me to suggest and upgrade sales. Detail oriented especially taking orders from customers. JOHN
MARTINEZ
Phoenix, AZ
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Bilingual-spanish speaker
Authorized to work in the US for any employer
EDUCATION
High school or equivalent in General
Austin High School - El Paso, TX
September 1976 to May 1980
SKILLS
Customer Service, Selling, Proficient with microsoft office, Customer Service Skills, Sales, Time Management, Excel, Marketing
ADDITIONAL INFORMATION
Over 30 years experience in customer service