Sales Insurance

Tyra D. Hodge

863-***-**** **********@*****.***

Education

University of Central Florida, Orlando FL Graduation, May 2, 2020 Bachelor of Science in Health Administration

Skills & Qualifications

• Microsoft Office 2016

• SharePoint and PCM

• Experience working with provider payment methodologies Work Experience

Academic Coach/ Tutor (September 2017- Present)

Lake Wales Senior High School, Lake Wales FL

• Assist students with various mathematical studies

• Provisional substitute

• Register students for SAT and ACT testing

• Assist student with college applications

• Monitor student’s academic achievement and behavior, in order to maintain successful graduation rates

Patient Service Specialist (August 2016- August 2018) Advanced Dermatology and Cosmetic Surgery, Maitland FL

• Assisted individuals with making appointments for various clinical services.

• Identified specific patient needs to determine appropriate appointment type, location and urgency.

• Obtained necessary demographic and insurance information.

• Verified insurance coverage and other related data with third party carriers for scheduled appointments/procedures.

• Determined if patient required language interpretation, wheelchair and/or transportation accommodations and facilitates scheduling of services.

• Communicated clear instructions and education related to scheduled services utilizing appropriate guidelines.

• Triaged specific and complex inquiries to appropriate resource.

• Identified unusual events or consistent problem areas and addressed with management. Suggested methods to simplify, enhance or update procedures. Sales Associate (August 2016- August 2017)

Dillard’s, Lake Wales FL

• Assisted customers with selecting merchandise

• Handled cash and credit transactions quickly and accurately

• Merchandised strategically by product placement

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