Customer Service Pharmacy

Page *

IRSHAD MOHAMMAD

PHARMACIST *

DOH (HAAD) LICENSED

Mobile No (UAE): +971-*********

**************.******@*****.***

CAREER OBJECTIVE:

Self-Motivated and determined Pharmacist with more than FOUR YEARS as Outpatient and One year as Inpatient Hospital Pharmacy Experience, a thorough knowledge on dealing with insurances, and a passion for health care and customer service seeks a full-time position where I can apply my medication dispensing and medical counseling skills to provide exceptional health service to the public.

PROFESSIONAL CERTIFICATION:

DOH LICENSED PHARMACIST 1 (UAE)

PHARMACY COUNCIL OF INDIA (A.P)

EXPERIENCE IN DETAIL:

1. EMPLOYER : AL SALAMA HOSPITAL (JCI APPROVED) Abu Dhabi, UAE Duration : July 2014 – Jan 2020

Position : PHARMACIST

Staff Pharmacist – Duties:

Accurately dispensing drugs to patients according to doctor’s prescription.

Checking prescriptions for errors & making sure they are appropriate for patients.

Dispense and register controlled prescriptions in the log book.

Instructing patients on how to use medications, possible side effects and storage.

Answering questions from patients and staff about medicines.

Ensuring the accuracy of all prescriptions, products and services supplied.

Talking to regular patients to see how their treatment is going.

Communicating with patients sympathetically and supportively.

Ensures all high alert medications are clearly labeled and stored.

Communicating with doctor if any error noticed.

Giving instructions for discharge patients.

Ensure that photo sensitive medicines are always in closed cabinet.

Follow up the near expiry, recalled and returned medicines. Page 1

Maintaining pharmaceutical stock, creating inventories and ordering more drugs.

Ensures all medications and medical equipment are stored in compliance with good storage practice e.g. Pharmacy temperature and refrigerator temperature

Report all of the medication errors and adverse drug reaction with complete communication and documentation to pharmacy director for HAAD reporting. 2. EMPLOYER : ULTRA MEDICAL CENTER, Abu Dhabi, UAE Duration : May 2013 - May 2014

Position : ASSISTANT PHARMACIST

RESPONSIBILITIES

Prescription handling, dispensing and billing.

Checking the expiry medicines and control of records.

Proper explanation to the patients about the drugs and medicines.

Receiving the medicines from Sales Representatives and documentation

Dispensing the medicine according to their diagnosis EDUCATION:

BACHELOR of PHARMACY, A.M.R.M College of Pharmacy (APRIL 2009), from India. TRAINING COURSES:

Basic Life Support (BLS) Health care Providers (NOV 2020). SKILLS:

MS Office (Word, Excel)

LANGUAGES:

English: Excellent.

Urdu : Mother tongue.

Arabic : Fair

PERSONAL INFORMATION:

Gender: Male

DOB: 13-11-1987

Passport No: N9803793

Passport Expiry Date: 16-10-2026

Driving License: AVAILABLE.

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