Hope Phillips

**** ****** ****** ***. ***, Bronx, New York

Mobile: 646-***-**** Email: adbnld@r.postjobfree.com

EXPERIENCE

United Nations Federal Credit Union, New York — Teller

November 2017 - October 2019

Processed members transactions such as deposits, withdraws, money orders and official checks. Also process members credit cards and loan payments.

Performed vault teller duties including buy/sells from tellers, process foreign and US cash orders, and daily balancing.

Proficiently maintained ATM including cash replenishments,deposits pulls and monthly auditing.

Attended UNFCU application training such as springboard, M360,and Nautilus.

Greeted and assisted members with membership form and products inquiries

TD Bank N.A., Bronx — Teller II

March 2012 - June 2017

Greeted and guided customers to appropriate customer service representative. Answered and routed phone calls, privately assisted customers with safety deposit boxes.

Maintain and balance cash box, vaults, and penny arcade transaction.

Consistently processed customer transactions, including cashing checks, deposit, withdrawal, and loan payments.

Cross-sell bank services and products to meet and exceed teller and branch goals.

Animal Care and Control of NYC, New York — Office Assistant

February 2010 - July 2012

Assisted with front desk duties such as answering phones and sending emails.

Prepared paperwork for incoming and outgoing mail and faxes.

Help reorganized the office filing system and assisted other employees with upcoming projects.

Skills

Leadership, Adaptability, Detail Oriented, problem solving.

Customer Service, Self-motivation, Team Work.

Cash Management, Cash Handling.

Borough of Manhattan Community College, New York, NY

A.A.S. Business Management

May 2012