DONG MYEONG SEO
***** ****** ***** ***, ********, CO, 80132, USA
(Mobile) +1-720-***-****
*********************@*******.*** · www.linkedin.com/in/doseo · https://sohigh99.github.io/dmseo/jde/
PROFESSIONAL SUMMARY
Over 15 years of experience and knowledge in Oracle and 19 years of software engineering practices in the various industries. As an Application Technical (AppTech, or Techno-Functional) in JD Edwards EnterpriseOne Finance, Distribution & Manufacturing bridges the gaps between the functional requirement and technical requirement. The area of expertise encompasses HR/Payroll, AR, AP, GA, Distribution & Logistics, and Manufacturing in debugging and analyzing their features using various tools which Oracle offers including EDI, Interoperability, Business Service, and XMLP. A senior principal technical support engineer (IC5) as corporate knowledge producer intertwines the change agility, collaboration, communication for impact, competitive edge, inspirational leadership, and mastering the complexity of requirements and design process through decomposition of software applications. Faster and continuous learning to keep pace with the changes in software engineering arena. The knowledge and expertise encompass requirements elicitation, software engineering process, software design, and better understanding in software architecture through a various project for the fictional and real organization through the industry best practice and the emerging technology. Multilingual ability proves that fast learning, eager to adopting new culture and role to come.
ACHIEVEMENTS
2018 Oracle Community Super Elite
2015 Annual Service award – I am Oracle
2014 Annual Service award - Best Collaborative Effort
2014 Annual Service award - Customer Champion
Customer Services Pacesetter Award (Individual) for Q1 FY11
Global Customer Support Outstanding Contributor Award for Collaboration Excellence in the Year 2010
Global Service Award in the Year 2009, Oscar Award for KM Excellence in July 2009
Q3 FY2009 Knowledge Management Award
Q1 FY2009 Customer Service Excellence Award
Global Customer Support Spot Award in December 2009
Customer Services Pacesetter Award for Q3 FY08
SKILLS
JD Edwards EnterpriseOne
Human Capital Management
oHR/Payroll
Financial Module
oAR, AP, GA
Distribution Module
oSCM, RSS, Mobile
oInventory, SO, Purchase Order, Subcontract
Manufacturing Module
oProduct Data Management
oShop Floor Control
oMRP/MPS
oProduct Costing
EnterpriseOne Development Tools
oFDA, RDA, Financial Reporting, BSFN, BSSV, BI
Database Knowledge:
Oracle Database, SQL Server, DB2
Scripting
Operating System Knowledge:
Windows, Linux, Unix
Programming Language:
C/C++, Java, Python, JavaScript
Oracle BI Publisher
Oracle Transportation Management (OTM)
WORK H ISTORY
Nov 2015 to Present
SENIOR PRINCIPAL TECHNICAL SUPPORT ENGINEER, ORACLE AMERICA INC
Expand support area further including HR/Payroll, Financial, Business Service in XML, BI Publisher which utilizes Oracle’s middleware in Global Customer Support including Oracle Transportation Management (OTM) and Global Order Promising (GOP). Continue to produce quality product documents to explain how it works and help the user to debug issue better. Knowledge producer as a subject matter expert in the areas of manufacturing, distribution, CRM area.
Jun 2005 to Nov 2015
SENIOR PRINCIPAL TECHNICAL SUPPORT ENGINEER, ORACLE CORPORATION SINGAPORE PTE LTD
Support Modules (HR/Payroll, Financial, Distribution, Manufacturing) and Technical (Development Tools, Debugging, Workflow) areas of JD Edwards EnterpriseOne (E1) Software from Oracle in Global Customer Support.
Produce various knowledge contents on Application, tools and debugging for Oracle users and peers. The scope extends to JDE tools and CNC activities in the layered architecture of JDE.
Oct 2004 to May 2005
SENIOR TECHNICAL ANALYST, PEOPLESOFT ASIA PTE LTD
AppTech (Application Technical) for both application team and technical team for PeopleSoft’s OneWorld.
Apr 2002 – Sep 2004
IT ASSISTANT MANAGER, CANON ENGINEERING SINGAPORE PTE LTD
Canon Engineering implemented the Financial and Distribution & Logistics Module of JD Edwards OneWorld Xe. System Administration tasks for Microsoft SQL 7.0 in Windows. Perform Database Administration and EDI Transfer. Involved in Business Process Analysis, Project Management, application development, maintenance, troubleshooting, and customized development projects, End Users application support, guiding existing IT personnel and training.
Oct 1999 – Mar 2002
ASSISTANT MANAGER, SAMYANG DATA SYSTEMS LTD
Successfully implemented JD Edwards, an ERP software, for Samyang Data Systems for over 700 active users in Financial, Distribution, and Manufacturing. Single-handedly designed and developed a customized module for Samyang’s Export Trading System using JD Edwards Development Toolset.
Leading a team for EIS (Executive Information System) project (January through March 2002); Hyperion Solutions, Essbase as OLAP Server, Hyperion Planning as Client Server Development Application and JRun as Java support development Tools.
Jul 1998 – Sep 1999
ANALYST, PANMUN BOOK CO., LTD
In charge of system administration and maintenance of the trading system based on SAP R/3 MM for the Import Division. Managing business partners’ relationships.
Dec 1997 – Mar 1998
SAP R/3 DEVELOPER, TRIGEM INFORMATION CONSULTING CO
Implementation of the General Accounting module of SAP R/3. I have in-depth knowledge on MM, PP, and ABAP of SAP R/3
EDUCATION
Mar 2017 – Sep 2018
MASTER OF SCIENCE IN COMPUTER SCIENCE, COLORADO TECHNICAL UNIVERSITY
4435 N Chestnut St, Colorado Springs, CO 80907
Mar 1991 – Aug 1997
BACHELOR OF ARTS, YONSEI UNIVERSITY
50 Yonsei-Ro, Seodaemun-Gu, Seoul 120-749, Korea
CERTIFICATIONS
MS Windows 2000 Network & Operating System Essentials, Implementing MS Windows 2000 Professional and Server, “Oracle 9i: Performance Tuning”, Oracle 9i DBA Fundamental II, “Google Cloud Platform Fundamentals: Core Infrastructure”, “Networking in GCP: Defining and Implementing Networks”, “Networking in GCP: Hybrid Connectivity and Network Management”, Networking in Google Cloud Platform Specialization, “Capstone: Retrieving, Processing, and Visualizing Data with Python”, “Excel Skills for Business: Essentials”, Introduction to Scripting in Python Specialization, Programming for Everybody (Getting Started with Python), Python Data Analysis, Python Data Representations, Python Data Structures, Python Data Visualization, Python Programming Essentials, Python for Everybody Specialization, Using Databases with Python, Using Python to Access Web Data, “HTML, CSS, and JavaScript for Web Developers”, Version Control with Git, Bash Scripting, REST APIs, Chrome Web Developer Tools, Unix for Mac OS X, Linux command line.
MISCELLANEOUS
English (fluent), Korean (native), Chinese (fluent in speaking), Japanese (intermediate in writing and speaking), and Bahasa (beginner in speaking).
Blog: https://sohigh99.github.io/dmseo/jde/