Service Technician
Resume:
Caleb Wells
**** ********* ****** ****** *.
Lakeland, FL 33813
adbndi@r.postjobfree.com
Career Objective
To obtain a programmer/developer position in the IT field, where I can utilize my education and experience to contribute to the company’s operations and overall success.
Education
Bachelor of Applied Science
Polk State College, Lakeland, FL
Major: Business In Information Technology, 2015
Work Experience
IGT, Lakeland, FL
Field Service Technician 1, July 2016-Present
Perform troubleshooting, maintenance, preventive maintenance, and installation of Florida lottery Point of Access (POA) equipment and communication devices such as terminals, vending machines, peripherals, and wireless communications at over 1,500 lottery retailer locations
Accurately confirm, accept, and close service calls via automated dispatch system
Appropriately document service activity
Process and maintain consumables inventory
Interface with third-party communication network provider to effectively troubleshoot communication problems at lottery retailer locations
Accurately maintain, stock, and document equipment, parts, and consumables inventory
Document retailer installation, changes, and removals
Publix Super Markets Inc., Lakeland, FL
Low Velocity Warehouse Worker, Apr 2015 – July 2016
Stock Clerk, Jan 2010 – Apr 2015
Front Service Clerk/Cashier, May 2006 – Jan 2010
Additional Skills
ASP.NET, C#, VB, HTML/CSS, JavaScript, PHP, and Java programming
Excellent working knowledge of SAP, Microsoft Word, Excel, Outlook, and Access
Experience with troubleshooting PC equipment and peripherals
Strong analytical and logical reasoning skills
High degree of motivation
Enthusiasm, initiative, and pride in work
Excellent attendance and punctuality
Professionalism and the ability to maintain confidentiality
Ability to prioritize tasks and manage multiple projects, plan effectively and exhibit poise and professionalism in stressful situations
Ability to work with others and to be an effective team member
Contact this candidate