LOUIE ANN ASEJO
** ********* **., *** ********, NB
adbnb9@r.postjobfree.com
Committed and motivated professional with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative.
SKILLS
Customer Support Database Management
Technical Support Code Reviews
Verbal and Written Communication Testing and Maintenance
Mock-ups Agile Project Management
CERTIFICATIONS
Equal Employment Opportunity Program – Registered: January 29, 2020
WORK EXPERIENCE
Application Developer
EPLDT, Inc.
May 2014 to June 2018
Led and developed Visitor Management System for ePLDT's inter-group companies guest control services
Led and developed Time and Attendance application for automating attendance logs and payroll data reports
Support and developed different client-based projects integrating with CosmoCall Universe contact center platform
Participated in the software design of Philippines Emergency Assistance Application
Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements
Utilized such technologies as C#.Net, ASP.NET, MVC, HTML5, JavaScript and SQL Server 2008 to develop new applications
Provided positive customer support training experience for completed applications
Worked closely with other team members in such tasks as troubleshooting and debugging
Implemented Agile Product Development Process, leading SCRUM development teams
Software Engineer
BiTMICRO Networks International, Inc.
February 2012 to March 2014
Contributed software engineering expertise in the development of products from requirements definition through successful deployment of SSD Storage Solutions
Consulted regularly with internal customers on the application development project status, new project proposals and software-related technical issues
Introduced methodologies and best practices to software development division to enhance product definition and application customization
Reviewed project specifications and designed technology solutions that met or exceeded client expectations
Installed and configured software applications and tested solutions for effectiveness
Software Engineer
Denso Techno Philippines, Inc.
April 2008 to June 2011
Completed white box, integration and regression tests under tight deadlines to meet client demands and project timeline
Teamed on design reviews for inspection and product issues and opportunities during product planning and stages
Collaborated with developers and project managers to assess program capabilities, features and testing demands
Collaborated with developers and product owners to stay current on product features and intended functionality
Produced and maintained consistent technical documentation
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures
Assessed software bugs and compiled findings along with resolution techniques in documentation to escalate to Denso Japan
EDUCATION
Bachelor of Science in Computer Science
St. Paul University Manila – Philippines
March 2006