Customer Service Sales
Resume:
DIANA VAULO
Doha,Qatar
*********@*******.***
Kenyan
Christian
Female
Flight attendant with 5+ years experience in marketing and guest relations.Great communication skills with ex- cellent ability to work and perform well independently or in a team.Great command of the English language both written and oral
06/2014 - Present
As a flight attendant my main responsibility is ensuring the safety of our passengers and provide exceptional customer experience and satisfaction.
11/2011 - 04/2014
Engaging with guests to ensure they are happy with service.Answering phone calls,taking reservations and answering questions as well as helping out with other positions.Providing great customer experience. 01/2009 - 01/2010
As a Brand ambassador I was responsible for assisting marketing and sales managers increase brand value
by representing the brand to target customers.
Personal Information
FIRST NAME / SURNAME
ADDRESS
TEL
DATE OF BIRTH
NATIONALITY
RELIGION
GENDER
Profile
Work
FLIGHT ATTENDANT
QATAR AIRWAYS
HOSTESS EMIRATES LEISURE
RETAIL
BRAND AMBASSADOR
HACO TIGER BRANDS
RESUME
2006 - 2010
Diploma in Hospitality and Human Resources Manage- ment
2010 - 2011
Certificate in Service Skills Training and Guest Relations Planning and Organizational skills
Excellent communication skills
Attention to details
Proficient with basic Office applications, MS
Office(Word,Excel,PowerPoint,Outlook)Adobe Acr-
obat
Customer service
Sales and Marketing
Education and Training
KENYA CERTIFICATE OF SEC-
ONDARY EDUCATION
NAIROBI INSTITUTE OF BUSI-
NESS STUDIES
PARAGON HOSPITALITY TRAIN-
ING PROGRAMM
SKILLS
2001-2004 (Grade C )
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