Customer Service Sales Representative

ELUMBA, GIRLIE O.

St. **A, Villa **, Delta Village

Satwa, Dubai

Mobile +971*********

************@*****.***

VISA STATUS: Visit Visa

CAREER OBJECTIVE

To join an organization that will recognize and utilize my skills fully and offer me a position requiring innovative and creative ideas, where continuous growth learning is a way of life. Secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of the company.

KEY SKILLS

Sales Coordinator

Preparing Quotations, Receiving Order, Coordinating with store for everyday Deliveries

Marketing & Sales

• Working with the day to day marketing activities of the company and reach the target sales.

Customer Service and Receptionist

Establishes and manages operational structures, systems and disciplines creating an environment which recognizes rewards and success and giving of excellent customer service

Communications

Communicates effectively at all levels, quickly gains the confidence of clients and works with them to understand their need

CAREER HISTORY

Mags Pipe Bending and Steel Works

ILO-ILO, Philippines

Sales Representative

October 15, 2018 – October 24, 2019

Receiving Phone Calls and responding customer’s queries

Outsourcing the materials if not available in our product range

Promoting some Products to the customer’s & Offering best lay-out for their perfect desire.

Assist Customer’s for their needs & Maintain Good Customer Service

Receiving customer’s order & handover to the steel production for following procedures.

Preparing Quotations and Purchase Order

Preparing clients order & deliveries once it done for fabrication

Responsible in accepting payment to the customer and issue receipt/invoice.

Eon Travel and Tours

ILO-ILO, Philippines

Travel Services Associate

April 2018- September2018

Arrange travel for business and vacation customer

Determine customer such as schedule and cost

Plan and arrange tour packages, excursion, and day trip

Find fare and schedule information

Calculate total travel costs

Book reservation for travel, hotels, rental cars, and special events, such as tour and excursions

Inform clients about what their trip will be like, including giving details on required documents, such as passport or visas

Make alternative booking arrangements if changes arise before or during the trip.

ILO-ILO, Philippines

SALES ASSISTANT

Decmebr 2017 – June 2017

Greeting customers who enter the shop.

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Stocking shelves with merchandise.

Answering queries from customers.

Reporting discrepancies and problems to the supervisor.

Giving advice and guidance on product selection to customers.

Balancing cash registers with receipts.

Dealing with customer refunds.

Keeping the store tidy and clean, this includes hovering and mopping.

Responsible dealing with customer complaints.

Working within established guidelines, particularly with brands.

Attaching price tags to merchandise on the shop floor.

Personal Profile:

Date of Birth : November 15, 1995

Nationality: Filipino

Education: Bachelor Information Technology

Supporting Documents and References will be provided upon request

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