NEBU TOM JOHN

IT Manager

IT Professional with *+ years’ experience in IT Management

with strong knowledge in IT Product life cycle and IT infrastructure development. Recognized for delivering leading edge solutions that consistent meet complex business requirements and adept in building strong relationships which is required for the business.

PB.NO.10049, Manama, Kingdom of Bahrain

PH. NO: +973-********

E-MAIL: adbn0a@r.postjobfree.com

WORK EXPERIENCE

Kingdom Projects (Since Feb 2018)

IT Manager - Bahrain

• Manage all aspects of IT and Administration for Kingdom Projects Group of companies which is into Retail, Construction, Services and vast other business.

• Manages entire IT Tasks for franchise openings Five-star restaurants Angelina Paris, Spun Candy, Oak.

• Direct and manage information technology strategic plans, policies, programs, and schedules for business data processing, computer services, network communications, and management information services to accomplish organizational goals and objectives in a cost-effective manner that provides demonstrable return on investment. Jawad Business Group (Sept 2012 – Feb 2018)

Manager – IT Support (Bahrain & Iraq)

• Serves as Senior Administrator and provides desktop, server and network support for Jawad Business Group.

• Handling entire IT support process for more than 220 stores (Restaurants, fashion, Furniture stores and Supermarkets), Warehouses, FMCG etc across Bahrain region and Iraq with support team of five staffs.

Alseem Building Materials W.L.L (Feb 26,2011 to March 2012) System Administrator - Bahrain

• Provides desktop, server and network support (software, hardware and networks, troubleshooting, administration and support all levels.

• Manage and perform Service, Support & Helpdesk Management. Installations of various H/w and S/w configuration of System.

PROJECTS HANDLED

Implemented Firewall and Interconnectivity Process Across Divisions (Sophos Next Generation Xg210)

• Identified the security requirements of the organisation.

• Designed and implemented the security policies using Sophos XG210.

• Design Interconnectivity between the Divisions using VPN.

Implemented Human Resource Management System

• Implemented HRMS process for Kingdom gourmet with different level of hierarchies for Kingdom Gourmet division.

Implemented M365 BUSINESS process

• Completed project for Kingdom Gourmet department of 30 users currently. Handles user management, Domain management, Email flow analysis, Handles One drive, Share point, User side management.

Implemented Centralized Cloud based Backup Solution

• Implemented and managing cloud-based backup solution (Back blaze) for servers and Desktops for entire divisions.

Implemented Website for Kingdom Projects Real Estate (http://www.kprbh.com)

• Planned and designed website for real estate in English and Arabic.

Managed Entire IT Operations of Franchise Outlets in Bahrain

• (Angelina Paris Adliya, Spun Candy Avenue, Oak Riffa, Dairy queen (across Bahrain), Papajohns (across Bahrain, Iraq), Burgerking (across Bahrain, Iraq), Costa Coffee ( across Bahrain, Iraq), 24 Hrs Supermarkets (across Bahrain), Fashion Outlets of Jawad Business Group (Monsoon, Mango, Quiz, Adams etc)

TECHNICAL SKILLS

Database: SQL 2005 Express, 2008 Express

Operating System: Windows 2003, 2008 R2 Server,2012, 2019 Windows7/8/10.

Network Topology: Understands and handles network topology of MPLS and WI-FI. Configures Catalyst 2960series switch, HP Aruba 2930F switch, Cisco 2811, 1841routers.

Email Services: Handled Microsoft 365 process, Handled Exchange server 2010, Cluster checking, replication and queue size checking, AD importance, Email Creations, Deletions, Password Change, Email forward, Tracking Emails, contact list creations, Mail Delivery Internal and External, DR server physical server location, Managed Hosted Email process.

Barracuda Email Security gateway management: Email flow checking, blacklisting, white listing, Email tracking, firmware updates.

Oracle Symphony Cloud- Micros management: Micros, Managing Menus, Inventory.

Cyberoam Configuration: Proxy Configuration, site releases, blocking, Bandwidth checking/allocation.

Back Blaze Cloud based backup solution: Configured cloud-based backup solution for servers and Endpoint systems.

Trend Micro Antivirus Server: Patch updates, IP blocking, Policies.

Kaspersky Endpoint security cloud: Configuration, centralized policies

WIFI Ticket generating Router for hospitality industries: Pheenet WAS 102R, WAS 105 R, Zyxel Air G220, Zyxel UAG 2100, Zyxel UAG 4100, Pronto Networks.

Configure ADSL routers: Cisco WAG320N, TP Link, Thomson Routers etc.

Retailpro Software: Installation, workstation preference, System preference Licensing, polling.

Eposnow software management: Manages POS operation, Inventory process.

PDT (Portable Data Terminal)- Intermec CN3 series, Honey well Dolphin 6800 series Formatting, software package installation, Troubleshooting, Wireless Package, Synchronization.

Point of Sale: Servicing FEC Ap3615, FEC Gladius, Partner),

Thermal Printers: Birch BP003, Partner RP 300/RP300H

Cash drawers: Birch, Partner Experience in installation, servicing. CERTIFICATES

Cisco Certified Network Administrator (CCNA) Cisco ID- CSCO11209324.

Microsoft Certified Professional (MCP) MCP ID- 5553188. EDUCATIONAL DETAILS

TRAINING ATTENDED

Advanced Diploma in Software Testing from Inspire GEC, Bangalore.

Attended training course on Customer Care and Communication Skills in JAWAD Training centre.

WORKSHOP ATTENDED

Participated in seminar on “Learning Robotics in open source era” held in AMA International University, Bahrain.

Participated in the workshop on “Research Tools and Publications” held in AMA international University, Bahrain.

Participated the workshop on “Advances in Mobile & wireless network Technologies” held in VLB Janakiammal college of Engineering and Technology, Coimbatore, India

Participated the workshop on “Ethical Hacking” held in Karunya University, India. INTERNATIONAL JOURNAL

Published “Secure peerTalk using PEERT system” in the journal

“World Academy of Science, Engineering and Technology (WASET), Tokyo, Japan. ISSN: 2070-3740 Vol.41, PP.802-806 May 2009”

ASSOCIATION MEMBERSHIP

International Association of Computer Science and Information Technology (IACSIT). PERSONAL PROFILE

Date of birth : 31-07-1984

Father name : Thomas john

Marital status : Married

Languages known : English, Malayalam, Hindi, Tamil Nationality : Indian

Bahrain driving license : Valid Bahrain Driving License

[

DECLARATION

I hereby declare that all the information I have furnished here about me is true to my knowledge. NEBU TOM JOHN

NAME OF UNIVERSITY YEAR

Master of Engineering (M.E)

(NETWORK & INTERNET ENGINEERING)

KARUNYA UNIVERSITY,

INDIA

2007-‘09

B. TECH

(ELECTRONICS & COMMN

M.G. UNIVERSITY, INDIA

2002-‘06

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