Shivani Goyal Email: ****************@*****.***
Mobile No.: +91-941*******
Profile Summary
Deep understanding of the Privileged Access Management Domain.
Rich implementation experience in Arcos PAM suite.
Experience in managing L2 support for PAM.
Currently working on CyberArk Privileged Access Security (PAS) and CyberArk Endpoint Privilege Manager (EPM).
Hands on experience as an Administrator on Monitoring Tool: Solarwinds.
Awareness of Network Monitoring Tools: HP NNMi, HPNA.
Managing Change request for an activity using BMC Remedy Tool. Technical Skill Set
Programming Languages: C, C++, Core Java, Android
Database Applications: MS SQL
IDE: NetBeans, Android Studio 3.1.0
Operating Systems: Windows, Linux
Diagramming Software: MS VISIO
Professional Experience
IMSI (India) Private Ltd. July 2018 – Till Date
Engineer- Tool Administration
Client Name: HCL Technologies
Job Responsibilities: Responsible for installation, configuration & maintenance of Security & Server Monitoring Tools mainly Arcos PAM, CyberArk PAS, CyberArk EPM & SolarWinds. Arcos PAM:
On-boarding/ off-boarding of target devices and users on Arcos PAM platform.
Provided single sing on, password vaulting, session recording and access control to secure and audit admin access through PAM.
Responsible for generating different PAM specific out of the box report like: Active Users, Active Services
& user and server mapping.
Configured User Access workflow as per organization policies.
Collection of information from stakeholders for user end requirement.
Configuration of Primary and Disaster Recovery (DR) infrastructure (Application Servers, Database Server
– Arcos DB and RDB DB, Gateway Servers and Load Balancer).
Integrated Active Directory as an authentication source of users in Arcos PAM.
Implementation password synchronization from windows Active Directory (LDAP).
Integration of RSA for dual factor authentication.
Integration of windows servers, linux server, applications in PAM Arcos.
Troubleshoot issue related to Arcos PAM.
CyberArk PAS:
On-boarding/ off-boarding of target devices and users on PAS platform.
Master policy and safes configuration.
Different type of report generation.
Knowledge and understanding of EPV, CPM, PSM, PSMP, PVWA and working experience on the day to day tasks.
Integrating various platforms with CyberArk such as LDAP providers, Windows servers, UNIX servers.
Coordination with user for their access on servers and safes.
Troubleshoot issue related to CPM, PVWA, Vault, PSM, PSMP. CyberArk EPM:
Creation and configuration of policies to be deployed on endpoints for entire organization.
Managing events for making exceptional policies.
Active support during upgradation activity of EPM agent from 10.5v to 10.7v.
Active support during migration activities of EPM Database from virtual to physical server.
Managing Access of Endpoints based on Policies.
Agent packaging and deployment of EPM agent on end user machines.
Troubleshooting of EPM agent.
SolarWinds:
Adding nodes using different method like Agent, WMI, ICMP, SNMP.
Configure alerting and thresholds.
Managing SolarWinds monitoring services and nodes.
Troubleshooting of monitoring nodes and servers.
Report creation in Solarwinds.
Certification & Training
Completed two day’s class room training on Arcos PAM.
Completed certified training on CyberArk Endpoint Privilege Manager (EPM) Fundamentals, Mar’2019
Online certification in Introduction to Modern Application Development at National Programme on Technology Enhanced Learning (NPTEL), Jan-Mar’17.
Education
B. Tech in Computer Science from Govt. Women Engineering College, Ajmer (R.T.U.), 75%. (2014-2018)
12th from Bal Mandir Sen. Sec. School, Beawar (Rajasthan), 78%. (2013-2014)
10th from Bal Mandir Sen. Sec. School, Beawar (Rajasthan), 69.67%. (2011-2012) Personal Information
Father’s Name : Mr. R.K. Goyal
Date of Birth : 21st October, 1996
Nationality : Indian
Permanent Address : 3/377 Saket Nager, Beawar (Rajasthan) Place: Noida Shivani Goyal