Customer Service Human Resource

MINAJ FNU

***** ******* ***** *** *

Maryland Heights

MO-63043

Cell No-314-***-****

Email Id- *********@*****.***

Summary

To obtain Challenging career in Human Resource field where I can utilize my capabilities and experience to achieve goals as well as my personal development.

Highlights

Full cycle recruitment, Interviewing, New Hire Orientation, Background checks, Joining and Exit formalities, Events planning, Maintaining Employee files, Leaves tracking.

Professional Experience

Minds Direct Business Solutions (Bengaluru, India)

Consero Global Solutions (Bengaluru, India) (Client Location)

Junior HR Operations Executive May 2012-Jan 2013

Full cycle recruitment for Placing Financial Industry professionals in Fulltime and Contract. Cold calling, prescreening candidates, preparing candidates for interviews, reviewing resumes and assessing candidate’s applications.

Posted positions and searched for candidates in Job board database (Monster, Naukri, Career builder) and social networking tools and websites.

Worked with Hiring managers to understand positions requirements and maintained communication throughout the talent acquisition process.

Create and execute multichannel strategies to source candidates that meet client’s profile, building talent pools for current and future engagements.

Providing excellent customer service to the candidates.

Arrange Management interviews by coordinating schedule, escorting applicant to interviews.

Regular follow up with the respective hiring managers and candidates to maximize effectiveness of recruitment process.

Keeping hiring managers up to date throughout the process and overtime building credible and collaborative relationships.

Human Resource Administration

Maintained and updated employee files and training records.

Issuing offer letters and documentation and issuing ID cards, salary accounts and exit interviews.

Responsible for creating a compliance log that had to be submitted to management each week.

Organizing Induction and training for new employee.

Prepare presentation materials, assist with developing communication materials.

Maintaining and updating employee records with holidays and leaves.

Following up all human resource calendar activities.

Responding to letters, emails and general correspondence.

Monitoring relieving procedures and settlements and general admin related work and employee coordination and maintaining the contract employee details.

Key skills and Competences

Always looking for ways to improve the recruitment process.

Ability to interact with employees at all levels.

Seeking tasks through completions

Excellent organization skills and oral and written communication skills.

Excellent interpersonal skills and ability to establish professional working relationships with team members, hiring managers and employees.

Ability to thrive in a fast paced culture with flexibility to adjust to changing workflows and demands.

Very strong attention to details.

Huge knowledge of financial recruiting.

Proficient in MS Office, Excel and Power point.

Ability to meet targets.

Excellent time management and problem solving skills.

Education

Bachelors of Engineering (Computer science).

Master of business Administration (Human Resource).

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