Victor Cruz

**** ********* **

Oceanside, NY ****2

347-***-****

PROFESSIONAL SUMMARY:

An enthusiastic Driver/ Dispatcher/ Inventory Coordinator with drive, determination and a proven ability to oversee the efficient receipt, storage and dispatch of a wide range of goods. Having the necessary skills required to provide maximum efficiency, effectiveness and quality of service. A hardworking, pro-active individual with an upbeat positive attitude, who is a team player and open to new challenges. Currently looking for a position that offers variety and the opportunity to develop both personally and professionally.

SKILLS & EXPERTISE

● Fully familiar with driving protocols and procedures

● Well-versed in reading maps and handling GPS

●Skilled at charting best routes in order to save time and increase productivity

● Excellent time management skills

● Exceptional customer service skills aimed at communicating a positive image of the company to customers

●Managing change and process improvement

●Superb organizational skills

●Multitasking – Can handle many assignments

●Inventory management / Stock control/ Supply chain management

● Warehouse management Extensive knowledge of DME equipment, HIPPA laws and regulations

●Extensive knowledge of OSHA and JAHCO regulations

EXPERIENCE:

Infusion Options

Dispatch Manager/Inventory Coordinator April 2016- Present

Brooklyn, NY

●Receiving and dispatching orders for products and deliveries

●Receiving/ prioritizing calls/ deliveries according to urgency and importance

●Monitoring the route and status of drivers to coordinate and prioritize their schedules

●Entering data into the computer system and maintaining logs and records of deliveries, serial numbers and other information

●Addressing problems and providing solutions to any impending issues

●Shipping and receiving company products from /to vendors

●Obtaining product /serial number information to assure inventory accuracy

●Purchasing/ monitoring product inventory

●Delivering products to customers according to company standards

●Obtaining delivery confirmation/ collecting payments

●Following company standards and safety protocols

MedStar Surgical & Breathing Equipment Inc. DBA Landauer MedStar

Warehouse Manager- January 2010- March 2016

Great Neck, NY

●Manage staff, preparing work schedules and assigning specific duties.

●Oversee unloading and storage of equipment and supplies delivered by vendors

●Oversee the selection and loading of delivery trucks to assure that accurate items and amounts of "client ready" equipment/ supplies are being selected

●Inventory Accuracy - Maintain accurate inventory data in the Fastrack system, which includes coordinating with other departments to ensure adequate inventory is available and alerting purchasing of shortages

●Cycle Counting – Plan and execute efficient and accurate physical counts of inventory.

●Instructs or arranges to have qualified individuals provide training programs for employees in equipment assembly and use, including how to instruct patients in equipment use and care

●Responsible for infection control procedures, including facility maintenance, staff instructions in equipment cleaning, and use of curbside cleaning kits

●Instructs staff in cleaning methods for returned re-usable equipment e.g. wheelchairs, beds, lifts etc.,

●Delivering DME products to customers home and referrals

●Collecting delivery confirmations and payments

●Following company standards on proper delivery protocols and safety

●Assist with other related tasks as assigned

C&C Homecare/ Extended Care Concepts

Driver/ Dispatcher/ Warehouse Supervisor – June 2000- January 2010

Plainview, NY

Dispatcher/ Warehouse Supervisor :

●Maintain records of driver locations

●Assist drivers with directions (if needed)

●Partake in inventories and receiving

●Instructing on equipment to new personnel

●Assuring equipment leaves premises in good working order

●Assisting customers over the phone with any questions regarding DME/Oxygen equipment

●Routing next day deliveries

●Performing driver responsibilities when needed

Driver Position:

●Delivering a wide variety of items and setting them up in customers home as per company specifications

●Following routes and time schedules

●Loading, unloading, preparing, inspecting and operating the delivery vehicle

●Maintaining ongoing communication with route dispatcher

●Obtaining delivery confirmation from each customer

●Collecting payments

●Complete logs and reports

●Follow company regulations and safety standards

EDUCATION:

1997 GED Brooklyn, NY

1997 Apex Technical School, New York NY- Automotive Technician

LANGUAGE: Bi-lingual (English and Spanish)

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