Security+ Certified, IT professional
Resume:
Richard Ganoe
*** ****** ****, ********, ** ***** 443-***-**** ***********@*****.***
LinkedIn: https://www.linkedin.com/in/rickganoe/
Summary
CompTIA Security+ Certified professional. Proven IT leader offering experience in data center commissioning, service delivery management, leading technology teams and network operations. Passionate for attention to detail and building lasting relationships. Respected leader, consultant and trusted advisor. US Army veteran serving 3 years as a Special Forces Intelligence Sergeant. Demonstrated knowledge of team leadership, physical security, audit compliance, financial forecasting, budgeting, disaster recovery preparedness and asset management. Drives customer service excellence through effective service delivery and promotes continuous improvement of teams and processes. Ensures compliance and regulatory requirements are met and embraces new technologies, best practices and frameworks.
Professional Experience
IT Consultant Jan 2018 – Present
Provide consultation services for physical security, facility maintenance, and data center infrastructure.
Complete physical security audits.
Advise on projects via surveys and questionnaires.
Verizon Aberdeen, MD Jan 2007 -Dec 2017
Data Center Manager/Facilities Manager
Reduced large-scale data center operations annual cost by $200k in 2016 and additional $150k in 2017 by bringing hardware maintenance and repairs in house, saving on vendor costs
Supported Big Data Analytics, IPTV, Secured Data Networks, and Verizon Cloud critical company strategies and projects by coordinating the installation, test & development and production of new installation projects
Planned data center migrations and executed the relocation of 17 successful Verizon data centers
Implemented a plan to bring facility maintenance and repairs in-house saving over $300K annually
Insured OSHA, DOT, and company EH&S safety requirement compliance
Directed HAZMAT recovery incidents (spill containment and recovery)
Performed SOX audits for physical security.
Performed PCI audits for data handling.
Electronic Data Systems Aberdeen, MD Jan 2001 – Dec 2006
Senior Data Center Manager/Associate Director
Completed several major infrastructure redesign projects with no customer downtime or impact as observed by Uptime Institute
Developed and executed plans to redesign data center infrastructure (New UPS design, dual power standardization, new chiller plant, new HVAC/CRAH units, redesign of cooling distribution, and new CAC cabinet designs)
Protected audit compliance by enhancing security procedures, implementing disaster recovery planning and testing performing internal audits, maintaining data integrity, and offsite storage. (Sarbanes/Oxley and PCI)
MCI/Worldcom Aberdeen, MD Jul 1981 – Dec 2001
Data Center Manager
Developed and implemented plan to retool data center staff using low/no cost resources
Assisted with design and build of large-scale mainframe data center
Commissioned $150M data center
Installed infrastructure and hardware
Hired and trained data center staff
Established partnerships and service level agreements with contractors, vendors, and customers
Obtained and maintained Security Clearances for Government cage access including DoD secret expired 2013 and GSA Public Trust active through 2017, expired December 31, 2019
Military
United States Army Germany Feb 1976 – Feb 1979
Special Forces Assistant Operations and Intelligence Sergeant (classified)
Skills
Security+ Certification
Classified information and materials security (military)
Physical access control procedures (military)
Protective services (military)
Data Security
Access Control
Threat and Vulnerability Management
Disaster Recovery Planning and Testing
Team Leadership
Employee Development
Physical Security
Audit Compliance
Customer Service
Communications
Budget
Cost Savings
Problem-solving
Education
University of Maryland, Munich 1977-1978
Studies: Business Management
Certification
CompTIA SY0-501 Security+ Certification
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