Executive Assistant Office

Diana Safwat Naguib

*th compound

New Cairo – Egypt

Mobile: 012********

E-Mail: *********@*****.***

Objective

My objective is to obtain a challenging position in a professional Multinational organization where my skills are valued and can benefit the organization. Passionate about dealing with people on daily basis and getting things done in the most efficient manner. Focusing my previous 14 years of experience in the field of administration, operations, and human resources Work Experience

From April 2018 till Present

Medtronic Egypt L.L.C

Business Support & Senior Executive Assistant for the Sr. Director Emerging Africa. Provides strategic leadership, direction and hands-on support in the day-to-day Business Support of Emerging Africa, Business Support Team and Administrative positions. Provides coaching and mentoring to team members. Interfaces with all stakeholders to resolve escalated issues. Promotes and enhances exceptional delivery to the organization. Ensure that all Events and Business Support is processed and organized in a timely manner.

• Provide direct assistance to the Sr. Director & management by maintaining calendar and record keeping systems, develop and maintain data base.

• Attend meetings and take meeting minutes.

• Responsible for the Sr. Director travelling arrangements (flight & hotel reservations) and expenses.

• Key liaison between the Admin team and other internal departments – Business units, Finance, Credit & Collection, Regulatory, Human Resources, Marketing...etc.

• Manage the life contracts, early reservations/registration, agency fees, no show/cancellation policies, budgets, payments, etc.

• Prepare travel invoices, memos and invitation letters.

• Support in recruiting activities, including scheduling appointments and interviews.

• Prepare the setup for the new hires prior to their joining date.

• Negotiate contracts and manage relationships with external vendors.

• Co-ordinate and maintain staff administrative records.

• Manage both electronic and paper filling.

• Monitor and maintain office supplies inventory.

• Handle complaints and address any unexpected problems as they arise from various stakeholders and take action accordingly.

• Responsible for the new hires orientation & all their Administration related matters.

• Serve as a back-up for the team especially during peak times and back-up support for Managers

• Other duties include

• Standardization of Processes

• Data Consolidation

• Reporting

• Function - Management

• Compliance

From May 2016 till October 2017

TK & Partners Corporate Law firm

HR & Administration Section Head

Being in charge of setting up the organization structure of the firm, by establishing the recruiting process, performance management system, and training and development. Responsibilities:

• Provide direct assistance to the CEO through handling his meeting agenda, telephone calls and emails.

• Attend meetings and write meeting minutes.

• Revise the CEO’s articles with the PR team before being published at the newspapers and magazines.

• Generating training needs and plans to meet the department targets.

• Managing the employee’s performance & evaluations discussions.

• Responsible for the recruitment process & selection criteria.

• Responsible for the employees benefits & compensation plan.

• Responsible for the CEO’s travelling arrangements (flight & hotel reservations) and expenses.

• Performing general office duties.

• Responsible for the department archiving and keeping records for all the documents.

• Handling the website updates.

From Sep 2010 – Dec 2015

Contracts Senior Specialist - Legal Affairs Department The Egyptian Company for Mobile Services "Mobinil" Being in charge of the contracts circulation system, starting from filling the request form until signing it down by all concerned parties.

Responsibilities:

• Representing the contracts department's interface before all the company’s other departments.

• Setting the contracts terminations and renewals for the company.

• Maintaining the contracts archiving custody.

• Giving awareness sessions to all the company employees regarding the contracts process and policy. From October 2006 – Sep 2010

Senior Administrative Secretary

The Egyptian Company for Mobile Services "Mobinil" Assisting the legal director in setting the department structure. Responsibilities:

• Screening resumes and conducting interviews with the applicants.

• Generating training needs and plans to meet the department targets.

• Setting objectives and following up on the performance management system.

• Making travel arrangements.

• Performing general office duties such as ordering supplies, maintaining records management systems.

• Checking incoming emails and faxes.

• Preparing agendas and making arrangements for committee, board, and other meetings.

• Attending meetings in order to record minutes.

• Compiling, distributing minutes of meetings and following up on actions.

• Managing and maintaining schedules.

• Coordinating and directing office services, such as records and budget preparation and personnel Education

Human Resources Management certificate

American university in Cairo (January 2016 – March 2017) Faculty of Art English section.

Cairo University (graduated on 2005)

School: St. Joseph School.

Courses & Certifications

British council: Completed the pre-advanced level 2 in General English. British council: Completed the pre-advanced level 3 in Business English. Amid East: Completed the Business Etiquette course. Amid East: Completed the Planning and Management course. Amid East: Completed the Business Writing course.

Computer Skills

Excellent knowledge of Microsoft applications

Excellent user for Oracle application

Language Skills

English fluent

Arabic (Mother Tongue)

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