Principal CONFIGURATION MANAGER/DEVOPS/AGILE SCRUM MASTER

Qualifications Highlights

Blessing Nzenwa is an IT professional with 18 years of progressive experience in software analysis, configuration management (CM), build and test management, Information System Security, environmental health and safety, emergency preparedness. Mr. Nzenwa holds a MS in Computer Systems Management (Information Assurance) and a BS in Information Systems Management from the University of Maryland University College, as well as Completed DevOps Practitioner, Aws SysOps Administrator, Microsoft Azure Administrator, Agile Scrum Master CompTIA Linux+, CISSP, CISM, ITIL v3, and Six Sigma certification. Mr. Nzenwa also received the Modern-Day Technology Leader-Black Engineer of the Year Award in 2008.

Expertise includes enforcement and adherence to configuration management policies, Information System Security and best

practices to protect systems from unauthorized changes and ensure continuity of operations (COOP).

Leads all levels of planning, development and maintenance of automated software build processes, (CI/CD) Agile DEVOPs,

including CM services for the identification of configuration items (CI), monitoring, control and tracking changes to the CIs,

and adherence to established procedures to maintain the integrity and traceability of the CIs for verification audit and

security.

Provides streamlined CM services in support of multiple Agile Methodology and development teams as well as integrating

services for non-Agile development teams using legacy methodology such as waterfall DHS Systems Engineering Lifecycle

(SELC) processes.

Provides staff training and supervision, IT security expertise, environmental safety practices, and building/facility emergency

preparedness experience within depth knowledge of Closed-Circuit Video (CCTV), Intrusion Detection (IDS) and Access

Control Systems (ACS).

Leads large complex projects and major phases of very largescale projects in excess of $60 million.

Provides technical and specialized guidance on best practices and solutions design for difficult IT problems, including

performance of wide scale analyses and studies.

Communicates effectively with technical, business, and facilities professionals, both internal and external from all

organizational levels with various degrees of technical knowledge.

Professional Experience

Principal CONFIGURATION MANAGER/DEVOPs

GENERAL DYNAMICS INFORMATION TECHNOLOGY, Department of Health And Human Services (HHS) BALTIMORE MD

June 2016 – November 2018 7142 Ambassador Dr. Baltimore, MD 21244 CSC Government Solutions LLC, A CSRA Company

Build/Release Management, Change/Incident Management and Cloud Management.

Provide comprehensive systems administration functions on Amazon Web Services (AWS) infrastructure to include support

of AWS products such as: AWS Console root user administration, Key Management, EC2 Compute, S3 Storage, Relational

Database Service (RDS), AWS Networking & Content delivery (VPC, Route 53, ELB, etc.) Identity & Access Management,

CloudWatch, CloudTrail, Cloud Formation, Auto Scaling, Cost and Usage Reports, and more.

Provide comprehensive systems administration functions on Azure Web Services (AZ) infrastructure to include support of AZ

products such as: Azure Portal Console root user administration, Analyze Resource Utilization and Consumption, Manage

Resource Groups, Managed Role Based Access Control (RBAC), Implement and Manage Storage, Deploy and Manage Virtual

Machines (VMs), Configure and Manage Virtual Networks,

Develop, enhance and maintain the build, deployment and configurations for continuous integration and automate

regression and acceptance testing.

Release Process Implementation like DevOps and Continuous Delivery methodologies to existing Build & Deployment

Strategies.

Experience in creating the company's DevOps strategy in any environment (Linux, Windows) servers along with creating

and implementing a cloud strategy based on Amazon Web Services and Microsoft Azure Services.

In-depth knowledge of Apache Subversion (SVN), Git, GitHub, Maven, Ansible, Chef, Salt stack, TeamCity, Puppet and

Jenkins Continuous Integration Server Installation, Configuration, Design and Administration, and integrating these tools

with other systems.

Worked on Docker and Vagrant for managing development environments through creation of Linux virtual containers.

Knowledge and good understanding on Virtualization and Cloud Computing (Private, Public and Hybrid) such as

VMware/EMC (Cloud Foundry), AWS (EC2, ELB, CloudWatch and S3), Azure Services.

Managed servers on the Amazon Web Services (AWS) platform instances using Puppet, Chef Configuration management.

Experience with monitoring and management tools like AWS, Azure Monitor, Azure Network Watcher, Nagios, Splunk.

Experience with software development methodologies such as Waterfall, Agile and Scrum.

Involved in daily meetings to keep track of the ongoing project status and issues.

Participation in Software Development Lifecycle (SDLC) preparing Requirement Specification documents, design

documents, Test cases and Analysis, User Training documents and Technical Help documents.

Used Jira, SharePoint to capture, manage, organize, and prioritize incidents and tickets.

Owned release to production process, gathered approvals, signoffs from stake holders and QAs before production

movement.

Identify and coordinate deployment of appropriate modules to various test environments and production environments.

Worked closely with project managers, developers to pinpoint and provide early warnings of build failures.

Managed multiple corporate applications in Subversion (SVN).

Implemented branching and merging strategies suitable for waterfall and agile methodologies.

Implemented SonarQube for code quality check and Nexus repository and integrated them into Jenkins to achieve

Continuous Integration.

Deployment of code in Dev, SIT, UAT, Pre-PROD and PROD environments.

Facilitated distributed project team and all aspects of Agile/Scrum development, including daily stand-ups, iteration and

release planning, retrospectives, demos and daily work.

Dovel technologies Inc 07/21/14-05/2016

Sr. Configuration Manager for the Department of Health and Human Services (HHS), Administration for Children and Families (ACF) Grants Center of Excellence (COE) in Rockville MD.

Manages the configuration management process.

Updates the configuration management libraries with any changes that occur at the configuration item level.

Performing check-out, check-in, baselines, branching and versioning of codes and changes for deployments

Performs periodic audits to validate information accuracy on CIS and syncing of all deployment environments.

Manage the coordination of all aspects of a release (starting in the requirements phase and concluding with a lesson learned at the

conclusion of deployment).

Resolve any issues that arise during the implementation of a release.

Update the upper management with any anomalies identified during the implementation of a release.

Supports configuration audits and validations to verify requirements are met by the as-built hardware and software.

Conducts and performs codes and change releases Change Control Board meetings.

Science Applications International Corporation (SAIC) 08/11-07/14

Configuration Build Manager for the Department of Homeland Security (DHS), United States Customs and Immigration Services (USCIS), Business Enterprise Services Technology (BEST) program in Washington, DC.

Leads all levels of development and maintenance of automated software build processes including CM services for the identification of

configuration items (CI), workflow processes, control/tracking of changes to CIs, and adherence to required CM policies and procedures

to maintain the integrity and traceability of the CIs. Ensures only validated and approved changes and processes are incorporated into

product documentation and software.

Supports version control, automated builds, automated testing, Continuous Integration Configuration Management (CICM), and

integration test functions, and continuous delivery.

Liaises with and provides streamlined CM services for multiple application development teams across the United States to facilitate

Agile practices and integrate services for non-Agile development teams using legacy methodology such as waterfall DHS Systems

Engineering Lifecycle (SELC) processes.

Develops Enterprise Configuration Management and Change Management policies, process, and procedures.

Develops automated build scripts, test, deployment, and post-deployment validation processes using Jenkins.

Performs trade-off analysis and recommendations for software (commercial and open source) that satisfies requirements for

efficiency, ease of integration, and minimizing cost to the government.

Facilitates installation and configuration of new CM tools and serves as the key resource for senior management interaction with both

internal and external customer management teams.

Provides status reporting on all team efforts, including configuration status accounting, issue tracking, and changes in product

documents and software.

Supports configuration audits to verify requirements are met by the as-built hardware and software.

Provides technical input to Statements of Work (SOW), schedules, and task orders with regard to CM resources.

Coordinates contract emergency response program with regard to physical security, liaison with local law enforcement, and medical

emergency response.

Raytheon Company 05/05-08/11

Configuration/Test/Manager and Contract Security Officer for the United States Federal Bureau of Investigation (FBI), Criminal Justice Information Services (CJIS), National Data Exchange (N-DEx) program in Riverdale, MD/ United States Patent and Trademark Office (USPTO) Alexandria, VA.

CM/Test/Build Management Responsibilities:

Led and directed a team of CM and Test Engineers, and supervised the administration, maintenance, and upgrade of CM tools: PVCS,

Dimensions, Serena, Rational Clear Case, UCM and Clear Quest in Linux/Unix and Windows.

Led the USPTO SDI Software Integration Checkout Six Sigma Test and Defect Reduction project which documented all CM and Test

processes and metrics and facilitated team interaction and productivity, resulting in 70% fewer defects and a reduction in the total

number of CM builds per release). Significantly improved the program’s workflow and relationships with both internal and external

technical teams.

Developed and documented Standard Operating Procedures (SOP) for standard configuration and build procedures.

Enforced CM process and procedures including incident, problem, change, availability, capacity and event management.

Mentored the program Quality Assurance Specialist in CM procedures and practices.

Supported coordination and administration of CM activities related to identification, control, and accounting for systems and/or

equipment in accordance with contract requirements. Tracked, controlled, and reported on status of all software and infrastructure

changes.

Maintained and updated current software baselines for development, integration, testing, and deployments.

Developed and maintained software version description (SVD) documents for all tested and formally delivered software. Maintained

copies of all delivered documentation.

Audited software baselines to ensure the customer requirements were implemented, and reviewed change accounting activity to

ensure compliance with CM policies.

Physical Security Responsibilities :

As Raytheon USPTO SDI Security Officer, implemented and managed the program information security framework. Planned and

directed the program physical security effort and provided guidance to customer subsidiaries upon request.

Planned and directed the Raytheon USPTO SDI emergency response program with respect to security, liaison with local law

enforcement and medical emergency response teams.

Independently assessed and issued decisions on diverse security incidents ranging from violations of security procedures to serious

emergencies involving law enforcement and/or medical authorities.

Liaised and coordinated with the customer on the citizen verification and security clearance of all employees.

Liaised with corporate officers on access control and other security related issues for all company facilities.

Conducted security assessments upon request for customer subsidiaries and assisted subsidiary security officers with

design/improvement of the subsidiary’s security program.

Monitored and researched latest technology advances in security-related equipment to ensure company physical security

infrastructure stayed effective and up to date.

Environmental Health and Safety Responsibilities:

Coordinated emergency procedures and programs, including evacuation procedures, environmental safety, and Cardiopulmonary

Resuscitation (CPR) and First Aid certification.

Developed and implemented programs and training for occupational/environmental health and safety, workplace wellness in

alignment with long term organizational goals. Liaised with local, state and federal regulators for environmental health and safety.

Coordinated environmental activities, including identification of issues and completing tasks related to exploration, permitting,

construction, operation, closure, and post-closure of company operations.

Lockheed Martin Information Services 04/01-05/05

Configuration Management Analyst IV for the United States Patent and Trademark Office (USPTO) Software Development and Management (SDM) program in Crystal City, VA.

Managed CM activities related to identification, control, and accounting for systems and/or equipment.

Maintained the configuration database for USPTO SDM program hardware and software.

Established and implemented procedures for introducing changes to engineering documents.

Ensured customer requirements were implemented appropriately, and reviewed change accounting activity to ensure compliance with

CM policies.

Ensured all system documentation deliverables were packaged appropriately and delivered on time.

Perform CM builds deployments from development through production to multiple environments.

Pinkerton Inc. 08/96-04/01

Trainer/Physical Security Specialist for Visa International in McLean, VA.

Provided require technology tools and training to employees to support physical security, communications/ personnel security, and

information/computer security. Trained employees on how to use the MS NT (workstation) 4.0, the CASI system, camera, monitor, and

multiplexes.

Trained employees on conducting security investigations and interviews, writing incident reports, and successful techniques to provide

excellent customer service.

Monitored alarm systems in all client sales offices in Delaware, Georgia, Illinois, Maine, New York, and North Carolina.

Generated weekly work schedule for all employees.

Education and Professional Development

MS, Computer Systems Management, University of Maryland University College, MD, 2006

Specialization in Information Security and Information Assurance

BS, Information Systems Management, University of Maryland University College, MD, 2001

Minor in Computer Studies

AWS Systems Administrator Associate Certificate, 2019

Microsoft Certified Associate: Azure Administrator, 2019

CompTIA Linux+, 2019

DEVOPs Practitioner Certificate, 2018

Agile Scrum Master Certificate, 2018

Completed Certified Information Security Manager (CISM), 2018

Completed Certified Information Systems Security Professional (CISSP), 2011

Information Technology Infrastructure Library (ITIL) Version 3, Foundation Certification, 2011

Raytheon CIPT and Level 6 Leadership Program Certification, 2010

Six Sigma Certification, 2006

Information Assurance Graduate Certificate, University of Maryland University College, MD, 2004

E-Commerce Computing and Technology Certificate, University of Maryland University College, MD, 2001

Project Management Certificate, University of Maryland University College, MD, 2001

Microsoft Certified Professional (MCP), 1999

Technical Skills and Proficiencies

Ansible, Chef, Salt Stack, Maven, CVS, Open Stack, Gradle, Ray gun, OpsWorks, Puppet, Git, GitHub, Jenkins, Subversion, Plutora, Team City, Confluence, Perforce, Terraform, Job Scheduler, AWS, AWS CloudWatch. Cloud formation, Cloud trail, Docker, Kubernetes, Azure Monitor, Azure Network Watcher, Bugzilla, Redmine, Dimensions, Serena, PVCS, Nagios, Splunk, Dynatrace, Zabbix, Sensu, Genios, AppDynamics, Opmanager, JMeter, Junit, Selenium, Google Stack Driver, Boundary, New relic, HP QC, ALM, Log Viewer, JIRA (Agile), Bugzilla, Datadog, Vault, Bit Bucket, Rally, Bamboo, Wiki, Nexus, Toad for Oracle, Athena Share-point, Clear Case, UCM, IBM Rational Tools including Clear Quest and Requisite Pro, C++, Visual Basic, Cruise Control, Apache Ant, Build Forge, Visual C++, Oracle, Advantage Gen, Web Sphere, JAVA, Visual Source Safe, Visual Studio, Microsoft (MS) Access, MS Excel, MS Word, MS Outlook, MS PowerPoint, MS Project, Visio and MS operating systems, Linux, XML, Unix, Perl, Win tar, WinSCP, Eclipse, Environmental Health and Safety, Emergency Preparedness, and Information Security.

Honors and Award

Achievement Award, Raytheon/United States Patent and Trademark Office (USPTO), 2010

Modern Day Technology Leader-Black Engineer of the Year Award, 2008

Raytheon Intelligence and Information Systems Star Award, 2008

Spotlight Award, Raytheon/USPTO, 2008

President, Seabrook Elementary School Parent Teacher Association (PTA), 2007-2009

Spotlight Award, Lockheed Martin Inc./USPTO, 2004

Lightening Award, Lockheed Martin Inc./USPTO, 2003

Technical Trainer of the Quarter, Visa International, 1998 and 2000

Active Clearance: Public Trust, United States Department of Health And Human Services.

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