Emilia C. Ogbankwa

Address: **** ******** *******, *****, ** 20716 Cell: 240-***-**** Email: adblpt@r.postjobfree.com

EDUCATION:

Washington Adventist University, Takoma Park, MD

Bachelor of Science in Social Work

Certified Scrum Master – Scrum Alliance

PROFESSIONAL PROFILE

Extensive knowledge of Agile (Scrum, Kanban, SAFe, XP) and Waterfall software development frameworks.

Strong in Microsoft Suite, including MS Visio

Experience working with multiple scrum teams simultaneously

Facilitated all scrum ceremonies, including sprint planning, daily scrum calls, sprint reviews, sprint retrospectives and supporting the product owner with backlog grooming/refinement.

Experience working with both onshore and offshore teams.

Experience using SDLC tools such Version one, Jira and Rally.

Full understanding of the SDLC from project inception, requirements gathering/analysis, design and development, testing (SQA and UAT) and maintenance once released into production is complete.

Excels in adapting to a dynamic environment with constantly changing requirements while coaching and developing self-organized teams.

Trusted advisor, servant leader, creative problem-solver, and team player, eager to learn new skills and skilled communicator.

Respected team player who successfully collaborates with others and is a servant leader of teams.

Transformed waterfall teams into high performing, cross functional, Agile teams (Scrum and Kanban).

Outstanding communicator interacting effectively with management, distributed teams, vendors, and users at all skill levels.

Experience serving as scrum master on teams using engineering practices such as Continuous Integration, Continuous Deployment, ATDD, BDD, and DevOps

Results oriented, accountable, and detail-oriented professional

Able to work effectively with a team and independently in a collaborative environment

Excellent in a clear interpersonal and communication skills (oral and written), problem solving skills, Program Evaluation, Assessment, Planning.

Functional experience working with the government Adult Protective Services.

Ability to multi-task in a fast-paced environment, Strategic Management, Project Management

TECHNICAL TOOLS

SDLC and Project Management: Rally, Jira, Microsoft Project, Version One, Rational

Communication: Skype, Zoom, JoinMe, Google Hangouts, WebEx

Microsoft office: Word, Visio, Excel, PowerPoint, Outlook

PROFESSIONAL EXPERIENCE

Technamo LLC December 2016- Present

Scrum Master

●Served as a Scrum Master for two teams simultaneously

●Set-up and lead meetings, maintain minutes, follow up on action items, and balance multiple work item at once.

●Facilitated daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.

●Used metrics such as burndown charts and velocity chart to track and report on team progress and health

●Used planning poker (Fibonacci sequence and T-shirt sizing) as methods for story point estimation

●Built relationship with Product owner and other stakeholders to facilitate team's interaction with them.

●Assisted with internal/external communications, shared information to help improve transparency.

●Facilitate the removal of impediments for the team by targeting the issue internally in the team or escalating to the right company personnel.

●Along with the product owner, prioritized product backlog items.

●Assisted Product Owners in backlog refinement.

●Assist with change and configuration management artifacts, and communication of change notification to appropriate stakeholders.

●Coached team members on agile principles and providing general guidance on the methodology.

●Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

●Researching Agile/Scrum techniques and shared findings with the team.

●Effective communication with my team to make sure they always have what is needed to get us a successful sprint.

●Helped team to solve problems rather than provide solutions

●Provided all support to the team using a servant leadership style whenever possible, and developed team building events.

●Engaged with Program Management Office (PMO) to ensure project goals and requirements are being met.

●Serve as PMO liaison to the various release trains.

●Assist with performance and portfolio management with PMO leads and agile governance team.

●Tracked and communicate team velocity and sprint/release progress to management and affected teams.

●Made sure task boards were being updated to ensure transparency and effective communication.

Project overview: served as a scrum master on multiple team simultaneously and worked to transition company from waterfall into agile. Project was focused on creating a live documents management web-application which promotes confidentiality between caseworkers and clients. Scrum team was made up of myself as scrum master, a product owner, developers, testers, and database analyst. We worked in two-week sprints and quarterly went through the entire SDLC, realizing into productions. I used metrics such as burndown charts and velocity charts to track team progress daily and sprint by sprint. Deliverables included, sprint plans, build plans, burndown charts, and technical design documents. We used Jira to track all teamwork.

Prince George’s Department of Social Services December 2014 – November 2016

Community Developer 1

Create a goal of service to maintain clients in their community

Provide supportive services to prevent/delay the need for institutionalization

Conduct quarterly visits to monitor the progress of service

Provides reports and recommendations of findings and observations

Assists and supports the facilitation and implementation of whole community preparedness programs and initiatives

Coordinates evaluation reviews of plans and procedures

Engage in project managing practices.

Referring clients to Adult Protective Services, AERS, and providing the clients with community resources as needed.

Provides support and grief counseling as indicated. Introduces and coordinates hospice and palliative care services.

Oversees and coordinates the process of discharge planning to all other settings. Responsible for the coordination of services i.e. home care, equipment, transportation, dialysis and assisting residents and/or their responsible parties in locating any other necessary community resources.

Provides individual, family and group services designed to maximize psychosocial well-being.

Coordinates referrals through Department of Aging AERS program

Performs casework, group work, and community organization work under direct supervision.

Participates in educational training seminars, conferences and workshops.

Develop a fundamental structural plan to help boost health and wellness in the work area.

CVS/Pharmacy Associate, U-Street DC & Watkins Park, MD (4years) September 2010-August 2014

Pharmacy Technician

Process customers transactions

Manage customer service and day-to-day operations

Coordinate customer and employee satisfaction

Engage and assist customers with potential services

Preparation of medications for patients

Receiving and verifying the prescriptions

Pricing and filling of prescription

Obtaining pharmacist’s approval

Completing patient paperwork related to the filling of prescription

Assisting with insurance claims processing

Stocking and pricing of medications in inventory

Ensuring availability of drugs by delivering them to patients

Maintaining pharmacy’s safety by adhering to infection-control procedures, policies and regulations.

AWARDS/HONORS

Dean’s List

Certificate of Appreciation with All-Staff Meeting through the Department of Social Services

Certified Pharmacy Technician

Certification of Appreciation with All Children All Families Training

College Women’s Soccer

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