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Customer Service Office

Location:
Staunton, VA
Salary:
Starting wage
Posted:
February 04, 2020

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Resume:

Lisa D. Ogden

** ****** ******, ****** ****, VA 24486

***/***-****

Skills &

Abilities: Computer

Microsoft Office, Spreadsheets, Ecel,, Outlook, Word and Power Point.

Walmart Applications-Visual Dispatch System (VDS), Quintiq, WTMS, Hazmat, YMS, TR.

Office Equipment

Multiple phone lines, fax machine, copier, printer, scanner,

People

Trained new and cross-trained associates and managers to ensure the quality, accuracy and productivity to company standards.

Worked closely with Store Managers thru phone contacts several times daily.

Civic

Volunteer for Relay for Life.

Volunteer at Clymore Elementary School-help on field trips and classroom participation.

Volunteer for St. Andrews Church.

Experience: 2008-2019, Driver Coordinator/Customer Service Associate, Walmart Transportation 7845, Mt. Crawford, VA.

Manage drivers pay for every trip.

Set up backhaul from stores to warehouse.

Sent and received Emails.

Data Entry.

Worked with multiple drivers daily to ensure load was delivered safely and on time to store or vendor.

Help drivers and stores when opportunities arise.

Manage drivers ETD’s to stores and vendors.

Answer phones and manage messages.

Print and ensures bills to Stores are correct

Cross trained in Dispatching Drivers and help managing loads to the stores.

2007, Traffic Clerk, Walmart Transportation 7045, Mt. Crawford, VA.

Inbound freight and file BOL.

Prepared BOL packets for the warehouse.

Finalize receivers to ensure freight from vendors.

2003, Receiving, Walmart Distribution Center 7045, Mt Crawford, VA.

Processed freight and ensured quality of product to the store.

Ensured label control for product and lifted 50 lbs.

Cross trained in Asset Protection-ensured the safety of others and in-bound/out-bound drivers at the gate.

1990, Seamstress, Target Sportswear, Curwensville, PA.

Made and ensured the quality of sports jackets.

Promoted to Design Department.

1988, Clerical/Receptionist, American Cancer Society, Clearfield, PA.

Answered phones and took messages.

Data entry and filing.

1987, Clerical/Receptionist, Area Agency of the Aging, Clearfield, PA.

Answered phones and took messages.

Data entry and filing.

Education: 1987, Associate in Specialized Business Degree in Legal Secretarial Science, DuBois Business College, DuBois, PA.

Courses: Accounting, Business Mathematics, Business Law, Business Psychology, English, Legal

Terminology, Legal Office Procedures, Payroll Taxes, Secretarial Office Procedures.

1981, Diploma, Clearfield High School, Clearfield, PA.

Courses: Business, Accounting, Typing, Science.

Personal: Leadership: Associate of the month several times and have many commendations.

Reliable: Show up on scheduled days and always on time at current job.

Dependable: Always willing to work extra days at current job.

Reference: Bobbi Phillips, Weyers Cave, VA. 540-***-****. Friend.

Mike Shivery, New Market, VA. 302-***-****. Friend

Karen Anderson, Grottoes,VA. 540-***-****.friend



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