Manager Customer Service

JULIET Q. CULTURA

General Luna, Siargao Island

Mobile no :093********

Email: *************@*****.***

Objectives:

Experienced and results oriented Store Manager with three years of managerial

experience in retail environments. My goal is to join a dynamic team and grow my

skills along with the company objectives.

Summary of Qualifications:

Motivated professional with strengths in supervising employees and

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promoting optimal customer service

Inventory, organization and visual merchandising

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Leadership

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Seeking to increase sales and meet objectives

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Educational background:

College: Batchelor of Art in Psychology

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Consolacion Community College (2011 2014)

Batchelor of Science in Hospitality Management

Cebu Technologically University (2014 2018)

Secondary: Consolacion National High School –Night Class(2008 2014)

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Primary: Sohoton Elementary School (2002 2008)

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Professional experience:

Shop Manager, Matanjak coffee shop and clothing, SIARGAO (2016 2019)

Assign rules and responsibilities to employees for operational effectiveness

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Develop action plan for the team to meet operational and organizational

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objectives

Adhere to employee wage and hourly laws

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Ensure that store is maintained according to sanitation and cleaning standards

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Obtain customer feedback and make appropriate business development or

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change to meet customer needs

Achieved to increase financial performance three years in a row.

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Data Encoder, Gaisano Grand Dumanjug, CEBU (2014 2016)

Preparing and sorting document for data entry

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Entering data into database software and checking to ensure the accuracy of

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the data that has been inputted

Resolving discrepancies in information and obtaining further information for

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incomplete documents

Creating data backups as part of a contingency plan

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Responding to information requests from authorised members

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Testing new databased systems and software's updates

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Contact this candidate