Engineer Technical Support

C.SARAVANA MURUGAN

Email ID: ****************@*****.***

Mobile No: 984-***-****

Career Objective:

To work in a challenging environment demanding all my skills and adapt myself in different fields for the development of the organization with impressive performance. Academic Profile:

● Completed B.E in Electronics and Communication Engineering at Sri Subramanya College of Engineering and Technology, palani, with a CGPA of 6.0 Skills:

● Windows Server 2008, 2012, 2016(AD, DNS, DHCP, Hyper-V, FTP)

● Windows Desktop XP,7, 8, 8.1,10

● Linux(Cent OS, Ubuntu)

● Switch (Cisco, Dell, Net gear)

● Router(Cisco, Dlink,Tp-link)

● Firewall(Cyberoam, Sophos)

● Wi-Fi Access Point (Unifi, Mikrotik)

● MySQL, Apache Tomcat,SQL Server

● Network Monitoring

● FreePBX

● Office 365 Admin Center

● Outlook Configuration(POP,IMAP,Exchange)

● VMware

● Sophos Endpoint Security, McAfee ePO

● Fire Alarm Control and Security Alarm control

● Access Control and Attendance

Experience:

Company: Netvision Technologies January 2018 – January 2020 Designation: Technical Support Engineer

● 2 years of Experience in Netvision Technologies as a Technical Support Engineer, Coimbatore

(8 Months of Experience in Versa Drives Private Limited as a System Administrator (On Contract))

Job Responsibilities:

● Installing and configuring Active Directory Domain Controller and Group Policies, User and Group Management.

● Installing and Configuring DHCP, DNS, IIS, FTP, HYPER-V, Files and Storage services.

● Develop and administer disaster recovery plans. Managing NAS storage.

● Install wide range of network equipment like Switch, Router and Firewall. Keep network infrastructure up-to-date and secured.

● Configuring LAN, VLAN, Port Forwarding, VPN, WAN, WIFI Access Point.

● Troubleshoot various network issues affect solutions and collaborate with staff and outside vendors to resolve complex problems.

● Analyzed software, hardware and network systems for various transmission systems.

● Evaluated complex computer systems to assess vulnerability and risk

● Maintained all network documentation for hardware configuration and licensing.

● Installing and configuring MySQL, Apache and PHP in Linux

● Installing and Configuring Sophos Endpoint Protection and Server Protection

● Installing and configuring FreePBX (Intercom)

● Installing and Configuring Access control and Attendance software’s(Like:Etimetrack lite,Timetrack V3, ZK Access, Timewatch)

Training:

● Attended Training for CCNA (Switching and Routing Protocols 200-125) in Indira Institute Of Education, at Coimbatore

Personal details:

Languages known : Tamil (R, W, S), English (R, W, S) D.O.B : 26-05-1996

Permanent Address: S/O, Chandrasehar.M

1245A, Oor Gounder Thottam,

Narasingapuram, Krishnapuram (PO)

Madathukulam (TK), Tripur (DT)-642111

Declaration:

I hereby declare that all the information mentioned above is true and genuine to the best of my knowledge.

Place: Signature

Date:

(C SARAVANA MURUGAN)

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