Scrum master

Profile

Certified Scrum Master (CSM) and SAFE Scrum Master with professional experience in corporate office setting spanning over 5years. Successfully managed the iterative delivery of software products from initiation to implementation by collaborating with development teams, Product Owners and stakeholders to deliver on time and on budget.

Expert at coaching and driving the adoption of an agile mindset while keeping the teams free of impediments, maintaining team focus on successful delivery in a rapidly evolving and dynamic environment. Servant leader who guides and coaches scrum teams through story development, iterations, retrospectives, product backlog management, and decision making.

Professional Skills

Agile methodologies Scrum Framework Business Analysis Excellent communication Process improvement Conflict Resolution SharePoint Project Execution Resource Management Requirements Analysis Managing Virtual Teams Building Customer Relations Leading Cross Functional Teams Superior Organization Good interpersonal Skills Team Motivation Relentless Pursuit of Vision/Good Team Player/Excellent Time Management.

Education & Professional Certifications

•Certified SAFE Scrum Master

•Certified Scrum Master

•CIPM

•NIM

•Master of Business Administration (MBA IN HR) - Ladoke Akintola University of Technology

•Bachelors in Chemical & Polymer Engineering - Lagos State University

Work Experience

Amazon October 2014 – Till Date

Scrum Master

Amazon is an American multinational retail services corporation and is one of the largest online markets’ services groups in the world. The use of Scrum in Amazon established stable teams, which makes agile and scrum information widely and easily available. Collaborated, facilitated, lead and coached 2 Scrum teams responsible for developing a portal-based web product for premier media, event, information and strategic marketing services for the retail company.

Responsibilities:

•Proactively identify impediments and guide the team to remove impediments using network of peers and formal channels (including escalation if required)

•Collect information on the strategic positioning of diverse financial processes for clients to optimize and align programs to meet strategic initiatives effectively.

•Demonstrate understanding of products being build and key customer outcomes

•Scheduling and facilitating Sprint planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings as required

•Working closely with the Application Development Manager in sprint/release planning, product enhancement coordination and resource planning

•Producing and maintaining information radiators to help communicate team successes, deliverables, and timelines

•Providing all support to the team using a servant leadership style and leading by example.

•Provide team guidance from agile experience/learning and day-to-day support to the scrum teams

•Tracking and communicating team velocity, establishing and updating Release & Sprint burn-down/burn-up

•Updating agile tracking systems to show the status of user stories and to provide transparency on product and sprint backlogs

•Facilitating discussion, decision making, and conflict resolution

Letshego Bank April 2011 – September 2014

Assistant Project Manager

Letshego Bank is a banking and financial services holding company. The goal of this project was to enhance their web application to support online loan origination processing for small businesses and reduce loan processing time.

Responsibilities:

•Provided agile analysis expertise, coached team on agile framework, leadership and communication to lead internal business teams to achieve project defined milestones and deliverables.

•Worked in synergy with department managers and as part of a self-organizing team to commit to duties accordingly in an agile environment, train team members on new procedures and assist new analysts with the onboarding process.

•Developed artifacts including charter, integrated plan, resource plan and other related project management artifacts

•Performed various project administration tasks, including coordinating meetings, taking meeting minutes, forwarding communication releases and performing maintenance of project tracking logs

•Provided regular project updates and managed project schedules, documents and prepared presentations to the top management about the project health

•Effectively managed the backlog to continuously deliver high value features, while managing the insight and opinions of multiple stakeholders

First Bank of Nigeria November 2007 – March 2011

Jnr Project Manager

•First Bank of Nigeria, sometimes referred to as FirstBank, is a Nigerian multinational bank and financial services company headquartered in Lagos, Nigeria. It is the biggest bank in Nigeria by total deposits and gross earnings. It operates a network of over 750 business locations across Africa, the United Kingdom and representative offices in Abu Dhabi, Beijing and Johannesburg set up to capture trade-related business between geographies. The bank specializes in retail banking and has the largest retail client base in Nigeria. Worked on a cross-functional highly visible project for sales and campaigns with a team of 10 personal bankers

Responsibilities:

•Managed a cross-functional highly visible project for sales and campaigns with a team of 10 personal bankers

•Overhauled sales process, systems and training to achieve campaign goals, hitting targets of 15% revenue increase annually

•Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders

•Identified "bottlenecks" and implemented new and improved processes and policies

•Coached, trained and supported 3 branches by mentoring 15 bankers in business lending which resulted in increased client acquisition and retention from 50% to 75%

•Constantly reviewed the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate from 82% to 90%.

•Developed and monitored large project budgets for various initiatives by completing business cases and submitting business plans to senior management for review and approval.

•Provided expertise in creation of requirement documents, test plans, test cases etc. to ensure positive outcomes when implementing new solutions.

•Constructed business and technical specifications, process flows, system context diagrams and reports to ensure successful implementation of projects after deployment.

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