Highly organized, versatile, and goal-oriented professional with hands-on experience in project and sales management; coupled with strong background in administrative functions and strategic planning.

Areas of expertise

Business Development Project Design Contract Negotiation Schedule Coordination Product Knowledge

Event Planning Payroll Management General Accounting Customer Service Rapid Conflict Resolution

Relevant Experience

Lowe's Home Improvement Union, NJ

Assistant Store Manager Project Manager/Specialist Kitchen Design Specialist Oct 2017–Present

Render keen oversight to overall operations of the business which include store opening and closing, daily cash office, deposits, and auditing

Set strategic direction to a team of specialists to improve customers’ shopping experience while driving sales growth

Effectively utilize various reports to manage the business and sales goals on a daily basis

Take charge of coordinating departmental schedules and addressing all customer complaints

Collaborate closely with customers on small- and large-scale projects for their kitchen and/or baths

Provide assistance and education to customers regarding the products and in understanding the process of remodels

Expertly plan and design special projects using a program and presented the 3-D renderings of the final design to the client

Demonstrate strong interpersonal skills in greeting and assisting various customers throughout the day

Walterboro, SC

Concealed Weapons Permit (CWP) Instructor, Self-employed Jan 2009–Dec 2014

Handled test material to ensure its integrity and accountability, while administering tests for students in a controlled environment

Conducted thorough review of applications for completeness and accuracy, as well as scheduling and testing of sites and dates

Provided direct supervision and instructions to applicants regarding South Carolina and federal laws in relation to proper concealed carrying of guns in order to for them competently qualify to carry a concealed weapon in the state of South Carolina

Charleston Fire Department Charleston, SC

Firefighter/Emergency Medical Technician Feb 2010–Feb 2011

Effectively managed fire scenes including delegating manpower and apparatus, controlling and extinguishing fires, and protecting lives and property

Mitigated all hazards through allocation of allocation of all manpower, apparatus, and additional resources

Promptly responded to emergency and non-emergency incidents while generating reports/forms and performing routine maintenance of equipment and vehicles

Colleton County Fire Rescue Walterboro, SC

Firefighter/Emergency Medical Technician Jul 2008–Apr 2011

Expertly utilized appropriate apparatus/equipment, involving pumps, fire equipment, medical equipment at scenes, while maintaining proper pressure on hose lines and truck instruments

Took charge of selecting appropriate firefighting equipment to control and extinguish fires; accessing buildings to help fire victims; and administering emergency medical care as necessary

Rendered assistance with local fire and life safety educational programs and activities by conducting presentations to various civic groups and students

DEW Lawn Care Walterboro, SC

Co-Owner and Office Manager Mar 2003–Dec 2009

Efficiently directed all facets of the landscaping operations, involving employee performance, accounts payable and accounts receivable, payroll, inventory, equipment and vehicles maintenance, materials ordering and delivery, and applicable licenses continuity

Conducted solicitation of new business from prospective commercial and residential customers

Exemplified expertise in dealing with customer complaints to ensure sustainment of quality service

Held responsibility in minimizing all confrontations and disagreements between customers and employees

Carried out interview, selection, and hiring of all new employees, as well as termination of staff as needed

Led the planning and coordination of various levels of landscape functions encompassing designing, ordering product, and managing labor

Performed thorough analysis of potential problems, identification of significant factors, and implementation of solutions to reduce problems and ensure customer's satisfaction for the completion of the assignment

Earlier Career

The Sanctuary/Charles and Co./European Day Spa Hilton Head, SC

Aesthetician Aug 2002–Aug 2004

Education

Bachelor of Science, with dual major in Human Resources and Public Administration

In Progress (Expected Graduation: Jun 2021)

Liberty University Lynchburg, VA

Dean’s List

Associate of Arts in Religion: Mar 2016

Liberty University Lynchburg, VA

Dean’s List

Professional Development

Certification:

Certified South Carolina Concealed Weapons Instructor, 2013 State of South Carolina

Training:

20/20 Design Software Training, 2017 (Annually)

Cabinet Design Training (Schuler and Diamond Cabinetry), 2017 and 2018 Diamond and Schuler

Activities

The Church at Cedar Creek:

Youth Director (2015–2016) Event Coordinator, 2014–2016) Youth Worker (2013–2015)

Missions Spoken Word Outreach Ministries:

International Travel: Bulgaria (2017 and 2018) Africa (2007and 2018)

Technical Acumen

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Keynote 20/20 Software Genesis

Windows and MacOS Install Management System

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