Brittney Brooks

** ********* ***** ****, ***. *** ● Memphis, TN, 38103 ● 901-***-**** ● adblcf@r.postjobfree.com Summary: Demonstrates applied knowledge of human resources principles, practices and regulations. Has a reputation of respect and trust from others; exhibits a high level of confidentiality and discretion. Presents passion for innovative human resources solutions and a desire to achieve excellence. Qualifications

• Top performer, consistently meeting and exceeding goals

• Strong communication skills - written and oral

• Proficient in Microsoft Office applications: Outlook, Excel, Word, and PowerPoint

• Tenacious desire to win and results driven

• Accustomed to working in fast-paced environments with the ability to respond quickly to conflict

• Excellent organizational skills, time management skills and displays excellent attention to detail

• Ability to multi-task and prioritize independently Education

Bachelor of Business Administration in Management, The University of Memphis, Memphis, TN December 2012

Professional Experience

Director of Human Resources

Artisent Floors, February 2017 - Present

Memphis, TN

• Responsible for a broad range of defined human resources processes including, but not limited to processing payroll, benefits administration, managing PTO, policies and procedures

• Persuaded leaders on performance counseling, coaching, career development, performance improvement, and disciplinary actions

• Provided support and problem resolution on policies, regulations, ethical complaints and practical standards regarding payroll, recruiting and performance management

• Addressed complaint resolutions to management and general counsel as appropriate

• Processed semi-monthly payroll, including monthly incentive payments/bonuses, and transmit 401(k) contributions accordingly

• Conducted recruitment efforts for all exempt and non-exempt employees

• Enrolled and terminated employees for the different benefits including coordination of annual enrollment and communication concerning benefits; educated employees on various benefit and retirement plans, worked with insurance brokers and vendors as needed Human Resources Generalist

Artisent Floors, March 2016 – February 2017

Memphis, TN

• Assisted with the recruitment of employees and temporary workers by posting advertisements, screening resumes, scheduling interviews, participating in interviews and conducting background verifications

• Performed onboarding activities including preparing offer letters, distributing and collecting new hire paperwork

• Completed performance reviews, objective setting and evaluation to provide open and immediate feedback to direct reports

• Coordinated training needs assessment and participated in training activities

• Created, revised and developed policies and procedures as necessary to ensure that all communications surrounding these policies are clear and documented

• Handled employee relations counseling while building constructive relationships with employees

• Produced performance evaluations and job descriptions Brittney Brooks

50 Riverview Drive West, Apt. 102 ● Memphis, TN, 38103 ● 901-***-**** ● adblcf@r.postjobfree.com Screening & Enrollment Coordinator

Keystone Healthcare Management, September 2014 – November 2015 Memphis, TN

• Acted as liaison between providers and hospital facilities to ensure all documents required for credentialing were received by providers and submitted to the hospital prior to the provider’s start date

• Conducted references, staff verifications and background checks

• Managed malpractice insurance policies by requesting payments for received invoices and ensuring each policy remained current

• Accurately maintained detailed documentation, generated reports and coordinated meetings

• Ensured applications exhibit proper information by thoroughly reviewing documents for accuracy

• Followed strategic guidelines and procedures with the established credentialing and re-credentialing process

Operations Assistant

Keystone Healthcare Management, July 2013 – September 2014 Memphis, TN

• Organized obtaining State License certificates, DEA certificates, certificate of insurance, Board certificates and any other pertinent certificates for physicians, NP’s and PA’s

• Prepared hospital applications, malpractice insurance applications and billing enrollment applications for new and existing providers

• Directed screening process for all providers, while responding to requests from credentialing counterpart at each facility

• Coordinated information with Director of Recruitment for new candidates and processed onboarding paperwork after receipt of provider agreements

• Demonstrated capacity to provide comprehensive support for Operations team with all credentialing activities

• Attended recruitment events to assist with completion of onboarding applications Imaging & System Review Coordinator

Bank of Bartlett, December 2011 - July 2013

Memphis, TN

• Scanned and indexed loan documents

• Performed quality control of document images and indexing

• Ensured accurate balancing of daily loan portfolio and GL accounts

• Reviewed file maintenance and applied corrections to the systems

• Provided support for Loan Review Coordinator

• Reduced errors and improved accuracy by reviewing data entry in Precision system Accomplishments

• Spearheaded transition from excel spreadsheets to Sy.Med/OneApp credentialing software which minimized provider onboarding by 80%

• Implemented and managed the Physician Tracking Application to ensure all provider data was easily accessible for employees participating with the on-call services

• Developed electronic filing system

Contact this candidate