Engineer Network

T.P Thomas

Address: P.O. BOX: ****, ***** Hawalli, Kuwait

Contact: 55372700, 66812368; Email: ***.******@****.*** Seeking Senior Managerial Role

EXPERTISE

IT Infrastructure Management

Project Management

Operations Management

Supply Chain management

Inventory Management

International Business

Information Security

Quality Management

Business Continuity Planning

Asset Management

Budgeting/ Cost Control

Risk Management

Vendor Management

Team Management

Operational Efficiency

PROFILE

Seasoned professional with 20+ years of experience across Setting-up & Managing Mission-Critical IT Services, Operations Management, Project Management, Service Delivery, Information Security and deployment across Business units

Currently working as Team Leader (Senior IT Engineer) at National Industries Company (NIC), Kuwait

Exhibits excellence in establishing new IT infrastructure using latest technology, budgeting and assuring compliance to policies & processes

Strong hand in Supply Chain Management, Logistics, Inventory Controls and Vendor Management

Expertise in designing and providing cutting edge technology solutions aligned with the business requirements within a short turnaround of time

Professional competencies in mobilizing & judiciously managing resources with structured inputs

Proactive and goal-oriented professional with established record of success in leading corporate technology and Supply Chain initiatives

Diligent professional with a unique blend of Managerial, Technical, Functional and Qualitative skills

An assertive leader capable of leading and managing multiple teams spread across different geographical locations

B. Tech from MG University, MBA in International Business from Annamalai University

PERFORMANCE MILESTONE

Recognized and Awarded for Digital Marketing of company products using social media websites, mobile marketing and viral marketing - 2010

Awarded for IT Security for the company- 2009

Awarded for Goods Delivery Alert System - 2008

TECHNICAL SKILLS

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Operating System Windows 12, Sun Solaris 9,Windows 2008, Windows 2003,Window 95/98,Window NT 4.0, Windows 2000 Professional, Server, Advanced Server, Netware 4.11, UNIX, Windows XP

Firewalls Fortigate Firewall, Cyberoam UTM Gateway Firewall,Juniper Gateway Firewall, MS Internet Security Acceleration Server, Cisco PIX, Symantec Gateway Security (SGS) Web Servers Internet Information Server, Apache

Mailing system Google Apps,Microsoft Exchange Server 2007,2003, 2000 & 5.5 Backup Software SymantecNetBackup with oracle tape library. Database Oracle 11G

PROFESSIONAL EXPERIENCE

NATIONAL INDUSTRIES COMPANY, KUWAIT 2003 – PRESENT Team Leader (Senior IT Engineer), 2008 – Present

Network Engineer, 2003 – 2007

Evaluation of Enterprise Resource Planning (ERP) Management solution from the whole company.

Planning and implementing of datacenter and enterprise security.

Responsible for managing multiple stakeholders ranging from end users, super users, IT leaders and their key suppliers

Entrusted with the responsibility of handling IT Operations involving Program Management, Service Management, and Infrastructure Management, Corporate Staff Support, Info-Sec, BCP, IT Risk and Audit.

Responsible for designing and implementing Strategies, and IT Solutions for meeting organizational requirements and growing business needs. Implementing need based suitable technologies aligned with business

Responsible leading the team in troubleshooting & providing Technical Support for day-to-day operations and managing assets & Helpdesk activities

Responsible for closing all issue tickets within the predefined SLAs and conduct root cause analysis for preventing recurrences

Evaluating vendor rating in the areas of Supply quality, delivery schedule and supplier capacity assessment

Comprehension and assimilation of contractual obligations, rights, scope of work, preparation of MOU’s, Legal Drafting and other contractual documents

Responsible for placing orders/ restocking equipment’s and managing the outflow and inflow of the inventory

Involved in Infrastructure set up activities like cost estimates, vendor negotiations, defining of Security/ Service Management framework, BCP server room setup and Network setup

Proficiently improved the operational systems, processes and policies in support of organizations mission, specifically, supported better management reporting, information flow and management, business process and organizational planning

Defined performance standards across all functional areas and periodically review performance with deft application of concurrent management audit procedures

Responsible for documentation, preparation & escalation of reports for each process.

Ensure technical solutions were designed for performance, reliability, scalability & supportability.

Played pivotal role in streamlining IT Operations and significantly reduced IT related costs

Developed, motivated and educated the senior team members on various operational matters and guided them towards successful outcomes and attainment of business objectives.

Accountable for all technical deliverables, project plan, financials, projections, issue/dependency tracking, resourcing and timescales

Develop Vendors and negotiate with them to supply the best qualitative products on most competitive prices

Training and developing a team of committed performers to excel in the face fiercely competitive situation

Efficiently manage Crisis situations, provide feasible and innovative solutions to manage the situations PREVIOUS EXPERIENCE

NATIONAL COMPUTER SERVICES, KUWAIT 2001 – 2003

Network Engineer

REDEFINE TECHNOLOGIES, COCHIN INDIA 1999 - 2001

Technical Coordinator/Network Engineer

AKSHAY & CO, COCHIN INDIA 1998 – 1999

System Engineer

EDUCATION

MBA (Master of Business Administration) in International Business from Annamalai University, India.

B.Tech (Bachelor of Engineering) in Electrical and Electronics from Mahatma Gandhi University, Kerala India. TRAININGS / CERTIFICATIONS

Certified Novell Administrator (CNA)

Certified Novell Engineer (CNE)

Microsoft Certified Professional (MCP+I)

Microsoft Certified System Engineer (MCSE)

Certified by Novell in Integrating Netware with Windows NT

Sun Certified System Administrator Training for Solaris 9 Operating System from Authorized Training Partner

Computer Hardware Training from ACCEL School of Computer

Ongoing training in PMP Certification

Date of Birth: 13th Aug 1974

Nationality: Indian; Passport No: G 3952045

Visa Status: Transferable

Marital Status: Married

Languages Known: English, Hindi

Driving License: Yes

References: Available upon request;

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