Customer Care services
Resume:
MASAAZI UMAR
SECURITY GUARD
NATIONALITY: UGANDAN
REQIURES: WORK PERMIT
CURRENT LOCTION : QATAR, DOHA
LANGUAGES: ENGLISH, LUGANDA, ARABIC
AVALIABILITY: 30 DAYS
CONTACT: +974********
EMAIL:
SUMMARY OF KEY SKILLS AND PERSONALITY
I Masaazi Umar, holds a high school educational level certificate of education and four other short course programs of valid importance.
More to this I have attained a two years experience with security working with hemaya security group and an expanded working experience with miiro marketing agency as a sales representertive.
In addition to the above, I have a reasonable exposure in project planning and management.
I attended short training courses, as part of skills and career development in several areas namely; stock and inventory,ethics and integrity, sales and marketing and customer operative mainly customer care with companies like oredoo.
INFORMATION AND TECHNOLOGY
Am able to use close circuit television (CCTV)
Am willing to learn new technologies like tally systems and ticketing machines.
Able to interprete radio phonetic system.
Can also do care and maintance with a smart approach to different equipment.
SALES AND MARKETING
Able to effectively communicate the benefits and values of a companies products and services to partners and potential customers
Experience of professional presentation to customers and individual groups in English language.
Excellent communication skills to build gaps with new potential customers and reinforce ones with existing clients.
CUSTOMER CARE AND SERVICE
With a bold interaction and effective English language and communication skills am able to embark and be provident customer care service assistant and communicate well with customers to hold stronger relationship with the their client.
MANAGEMENT
strong decision making
account management and active business development
strong management and organization skills.
Good skills of communication and team work
Better project planning and management
Time management and dedicated work ethic.
Good skills to negotiate business and work through experience
Excellent attention to detail of project and management of work with authentic touch.
OTHER SKILLS AND HOBBIES
Multilingustic in African direct and fluent in English plus Arabic.
Ability to delegate effectively support and train others.
Team work and skill enhancement.
CERTIFICATES AND ACADEMICS
Monaco school of computing and technology Uganda
Certificate in computer care and maintance
2015
Broadway high school
Uganda advanced certificate of education(u.a.c.e)
2015
Kawanda memorial school
Uganda certificate of education( u.c.e)
2013
Referees
MR. MUBIRU FAIZAL
MANAGING DIRECTOR
BM ENERGY SAVING EQUIPMENT LTD
EMAIL: ************************@*****.***
MR BASHIR KIZITO BASHIR
OFFICIAL OPERATIONS SUPERVISOR
SECURIGAURD MIDDLEEAST L.L.C
EMAIL: *************@*****.***
I MASAAZI UMAR here by declare that information given and contained in the curriculum vitae to the best of my knowledge, correct and a true reflection of my identity as a professional.
MASAAZI UMAR DATE
Masaazi umar 2nd JANUARY 2020
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