Office Assistant Customer Service

ARTHUR CAPRIO

Houston, TX 713-***-****

*.******@*********.*** www.linkedin.com/in/arthurcaprio

DEDICATED AND DIVERSE OFFICE SERVICES /

MAILROOM ASSISTANT & CLERK

Works across all levels of organizations to distribute communication, packages, and provide Mail Support

Loyal and responsible office / mailroom clerk / assistant with experience in mid-size and large corporate organizations. Expertise in receiving, processing, sorting, and administering mail and packages for internal and external locations, coordinating delivery services, communicating with staff and courier services, ensuring mail equipment is operational. Diverse experience in product inventory, monitoring office supply purchases, data entry, conducting light maintenance tasks, providing “set-up” services for company meetings, and sorting and delivering incoming invoices for processing and payment. Diligent about following all company guidelines, security, and policy requirements.

Enthusiastic team player recognized as “self-starter” and having “can do” and positive attitude. Focus on attention to detail and accuracy. Always punctual and meets deadlines. Volunteers in multiple Houston Community organization fundraising events. Areas of expertise:

Customer Service

Courier Express Processing

Valid Driver’s License

Office Equipment Service / Maintenance

Ability to lift 50 lbs.

Metering and Shipping

PROFESSIONAL EXPERIENCE

XEROX, Houston, TX JULY 2018

Mailroom Clerk

Delivering and picking up mail.

Coordinating and Processing outgoing packages.

Processing certified mail.

FORT BEND COUNTY, Fort Bend, TX MARCH 2018

Election Administration

(Contract Position for JLL)

Back up and reset the voting machines.

Testing computers for each location before going to cabinet.

Making signs for each location/group.

Putting out cones for parking.

ROBERT HALF Houston, TX FEBRUARY 2018

(Contract Position for JLL)

Traveled to bank locations and audited contracts for branch safety deposit boxes.

Matched names and verified signatures on contracts.

Made copies and faxed findings / results to Chicago Control Center.

RYDER TRUCK CO. Houston, TX DECEMBER 2017

Office Assistant, Human Resource Department

(Contract Position for JLL)

Sorted and packed boxes for delivery for outgoing shipments.

Arthur Caprio *.******@*********.*** Page Two

RYDER TRUCK CO (continued)

Completed filing projects.

Boxed materials for delivery.

Handled shipping requests.

RSM ACCOUNTING (HOUSTON CITY TEMP AGENCY), Houston, TX NOVEMBER 2017

Office Assistant/ Contract Position

Sorted and delivered mail for office staff throughout building. Counted and bundled marketing flyers and prepared them weekly for external delivery. Restocked office and kitchen supplies on 3 building floors. Provided facility up keep upon request.

Punctual and present every day.

Performed all duties timely, consistently, and met supervisor’s expectations.

BAKER HUGHES, INC., Houston, TX 1990 to 2016

Mailroom Office Coordinator

Supported 30 departments on daily basis. Sorted mail, coordinated delivery services, and conducted x-ray screening on incoming packages for security purposes. Provided “set-up” for company meetings with beverages and food. Accountable for upkeep and maintenance on “Neopost” mail machine. Handled shipping and freight process for domestic and international packages and pouches. Communicated with vendors weekly and ordered office supplies. Sorted and prepared in-office mail for outside locations in Houston metro market.

Monitored office supply purchases on weekly basis including copy supplies, stock paper, toner, and water and soft drinks, maintaining proper inventory amounts.

Set up new office room design, allocating space for new client mergers.

Provided sensitive and confidential documents to senior management, ensuring consistent and timely delivery.

Reviewed, sorted, and delivered incoming invoices, assuring prompt processing and payments.

Delivered mail and packages to Post Office as needed.

Providing facility upkeep upon requests, including light maintenance tasks.

Coordinated facility maintenance with property Management Company, achieving favorable results for clean and comfortable work environment.

TECHNICAL SKILLS

Microsoft Outlook

EDUCATION

General Studies, Houston Community College, Houston, TX

VOLUNTEER AFFILIATIONS

Junior Achievement Bowl-A-Thon, March of Dimes, United Way Campaign,

Big Brothers & Sisters of Houston

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