Software

UNIVERSITY of MICHIGAN Ann Arbor, MI

M.S. Industrial and Operations Engineering GPA: 3.9 / 4.0 May, 2017 B.A. Economics + International Studies Minors: Environment + Entrepreneurship May, 2014 EDUCATION

RINSE, INC. San Francisco, CA

Project Manager April - Sept. 2019

• Championed and collaborated between operations and engineering to overhaul internal operations app that l saves $170K/year in labor costs through automating rebalancing of workload across all delivery drivers.

• Directed a $100K budget in redesigning and building new modular warehouse equipment that saves operators over 40,000lbs in non-valued added manual laundry bag movements per day.

Facilitated and expanded pilot services to 6 businesses, generating estimated $350K in annual revenue.

Operations Manager Oct. 2017 - April 2019

• Managed 14 direct reports and 60+ indirect reports across 4 departments.

Spearheaded operational expansion to 50+ new zip codes generating $1.5MM+ in increased annual revenue.

• Designed 6 different job responsibilities and workflows, created 25+ standard operating procedures, and set KPIs which resulted in 99% service reliability, improved NPS by 36% and saved $140K/year in labor cost. DELIVICE, LLC Ann Arbor, MI

Co-Founder, Web Developer Feb. 2014 - July 2017

Designed, developed, and deployed an e-Commerce website that offered Michigan’s first 2-hour grocery delivery service, which fulfilled over 10,000 orders and generated over $600,000 in lifetime revenue.

Utilized HTML/CSS, JavaScript, and WordPress to build comprehensive e-Commerce web functionalities.

Managed entire technical lifecycle aspect of the business. EXPERIENCE

MICRO-ENTERPRISE HOME KITCHEN OPERATIONS San Francisco, CA Full-Stack Web App tinyurl.com/mehkosf

Built an online marketplace aimed to bridge individuals selling home prepared meals w/ local food lovers.

Implemented features i.e. authentication, permission and media management, Stripe checkout, & emailing.

• Utilized React.js, Next.js, Node.js, Apollo, GraphQL, Prisma Tested w/ Jest Deployed w/ Heroku. GAMEDnD San Francisco, CA

Full-Stack Web App tinyurl.com/gamednd

Built an online marketplace that connects hosts of game nights with locals seeking to join in on the fun.

• Implemented features i.e. authentication, hosting & bookings management & Stripe checkout.

• Utilized React.js, Next.js, Node.js, Express.js, PostgreSQL Deployed w/ Heroku. BLOG San Francisco, CA

Full-Stack Web App tinyurl.com/yetanotherblog

Built a blog platform w/ features i.e. account & blog management, ability to like and follow users/posts.

• Utilized React.js, Node.js, Express.js, MongoDB Deployed w/ Heroku. TECHNICAL PROJECTS

Aspiring software engineer with entrepreneurial leadership background. Desiring to integrate experiences in operations, people & project management w/ software engineering to solve hard problems & delight customers. OBJECTIVE

***********@*****.*** 734-***-****

linkedin.com/in/bennyxjwang

Benny Wang github.com/xiaojunwang

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