Administrative Assistant Customer Service

LUIS ALFONSO

BETANCOURT

**** ****** *****

Kamloops British Columbia

V2C 6N2

Email: adbkyo@r.postjobfree.com

Cellphone: +521**********

PROFILE

Business Administration professional, with 5 years of working experience in different backgrounds and levels in an organization. Possess the ability to analyze different administrative situations, determine the correction and implementation of changes. Learning about Human Resources Management as an International Student with the purpose of continuing developing professionally in Canada.

EDUCATION

2019-Present THOMPSON RIVERS UNIVERSITY, Kamloops BC

Post Bacc in Human Resources Management

2010-2014 UNIVERSIDAD DEL VALLE DE MEXICO, México

Licenciado Administración de Empresas (Bachelor of Science in Business Administration)

PROFESSIONAL EXPERIENCE

Conexion Asesores, México (Security Systems and Network Cabling) 2016-2019

Administrative Assistant

Bank reconciliation, staff supervision and acquisitions of wireless devices for internet purposes.

Part of the sales force of wireless internet devices, security cameras and cabling.

Fundación Universidad de las Américas Puebla, México. (University) 2015-2015

Special Projects Administrative Assistant.

Budget supervision, documentation and tracking of purchases folios of 3 different construction projects for the 70th anniversary of the University only campus.

Champion of the continuous improvement process for the Direction of Facilities.

LANGUAGES: SPANISH: NATIVE

ENGLISH: IETLS. OVERALL BAND SCORE 7.5 C1 (ADVANCED LEVEL)

COMPUTER SKILLS

Proficient in: MS Word, MS Excel (Advanced), MS Power Point

SKILLS

Creative and Analytical Thinking

Detail-oriented

Customer Service

Leadership

Teamwork

VOLUNTEER PROGRAMS

CRIT “AMIGOS TELETON” (FRIENDS TELETON). Participation in a 4-month program for kid’s whit special abilities, taking weekends trips to different locations, to show the kids that there are people that care about them. I can say that I learn not to complain about anything, all the effort they have to do, and the most important thing is to never give up.

ITESM CULTURAL EVENT SOUTH REGION STAFF. Staff for the annual event Instituto Teconologico de Monterrey Campus Chiapas organized in 2009, where all the 26 campuses get together and participate in cultural events for 2 weeks.

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