MUNISH KUMAR
Contact:+91-959******* E-Mail: adbksh@r.postjobfree.com
OBJECTIVE
To be associated with a progressive organization which can provide me with a dynamic work sphere to extract my inherent skills as a Professional, use and develop my aptitude to further the organization's objectives and also attain my career targets in the process.
Managerial Assignments: Business operation
CAREER CONSPECTUS
A competent result oriented professional with over 6yrs of experience following companies Reliance Industry, Arvind Limited and San Dee Clothing Co (Gipsy) in handling various facets of Operations, Customer Relationship Management and sales. Meticulous, excellent at juggling multiple tasks and working under pressure.
Proficient in maintaining & streamlining sales with proven ability to enhance operational effectiveness and meet sales targets within the cost, time & quality parameters.
Deft in organizing, interpreting and communicating product information to facilitate the decision making process of customers for Customer base enhancement.
Skilled in effectively managing documents for streamlining systems to facilitate achievement of organizational objectives and ensure profitability of operations.
Effective communicator with exceptional interpersonal skills.
CAREER SCAN
San Dee Clothing (Gipsy), Bengaluru STORE MANAGER September’17- January’2020
Key Deliverables:
Complete front end operations involving Stock control, VM display in-store and Staff engagement
Competency in areas of Leadership, Drive & Resilience, Communication, Problem Solving, Creativity, Training & Development, Networking and Customer Focus.
Operational Excellence in Customer Focus, Shrinkage Control, Inventory Management, Training, & Managing Attrition.
Managing the ABV Achievement through Tracking of daily sales, Promotional activities, Competition Bench-marking, Stock inventory management etc in discussion with the Area Executive.
Manage Hygiene factors such as SOP Implementation and Training, Store VM, and adherence to Operational parameters.
Efficient Stock Management through Shrinkage Control, Managing expiries Stock Movement.
Previous Organization
The Arvind Limited Patiala Punjab
Designation: Store manager
Period: Jan’2015-Aug’2017
Reliance Trends Ludhiana Punjab
Designation: Team Leader (Head Cashier)
Period: Jan’2014- Dec’2014
Reliance Trends Ludhiana Punjab
Designation: Fashion consultant
Period: Feb’2013- Dec’2013
Key Deliverables:
Assisting in managing Sales to achieve business goals through customer centric service operations.
Tracking and analyzing conversion of customer inquiry to final customer orders in various segments across the stores and explore new business opportunities.
Mapping client requirements & providing advisory services and ensuring that these requirements are met on time. Ensuring customer satisfaction by achieving service quality norms.
Assist in Return to Vendor swift movement of stock after Sale.
Tracking the staff sales and the conversion.
Stock Management and Visual Merchandising of the floor.
Maintaining the KPI of the department and ensuring that it is up to the benchmark.
To monitor and control expenses through efficient operations. To build strong relationship with existing and new customers. To be responsible for checking and supervising the activities of cashiers to promote efficiency, discipline and providing excellent customer service in the firm.
Key Highlights:
Actively participated in the promotional campaign for products to increase the sales.
Gained in-depth knowledge of documentations related to sales and distribution processing and billing invoice.
Brands Managed - Peter England and John Player @Reliance trends.
ACADEMIA
Bachelors of Business Administration (BBA)from Global tech Institute of Management Delhi in 2014.
12th from HPBSE 2010.
10th from HPBSE 2008.
IT Skill
MS OFFICE Application.
Excel-V Look up, Pivot table.
Oracle Pos system.
Logic Apparel.
Sap.
Voyager.
Internet Application.
Attributes/Ability
Very Aggressive and & focused person who likes to overcome challenges.
Flexibility - the ability to work in harmony with co - worker.
A team player with good knowledge on sales management.
Honesty, Technical Competency, work Ethic, Problem-solving skill.
ACCOLADES
Successfully completed 15 days Training offered on Cash Handling, Customer Services and sales at Reliance Trends Ludhiana. (Punjab)
PERSONAL DOSSIER
Date of Birth: 15th October 1991.
Languages: English, Hindi & Punjabi
Permanent Address: Munish Kumar S/o Roop Lal, House number 36,
Near Govt Primary School Gujrera,
village. Post .office & tehsil Barsar,
Distt – Hamirpur, Himachal Pradesh. 174305.
Declaration:
I hereby declare that all statement made in this application are true and correct to the best of my knowledge and belief in this event of any information being found false or incorrect or ineligibility being detected before or after the test and interview, My candidature will stand cancelled and all my claim of this recruitment will stand forfeited.
(Munish Kumar)