Assistant Quality

Antionette Mangum

CAREER SUMMARY

Dedicated professional committed to providing customers with outstanding service. A team player, reliable and a quick learner. Results-oriented, able to meet quality standards and objectives. Excellent communication skills.

EXPERIENCE

Carillon Assisted Living

Personal Care Assistant

Durham, NC

2015 – 2016

● Provided support to residents with their daily living activities

● Ensured residents received proper personalized care as needed

● Prepared residents for meals and assisted with feeding

● Performed light housekeeping including laundry and linen changes.

● Accompanied resident on errands and to doctor appointments The Cedars of Chapel Hill

Dietary Aide

Chapel Hill, NC

2011 – 2014

● Assembled meal items and prepared patient trays

● Served foods in patient rooms and dining area

● Cleared dining room tables and reset for new patients

● Maintained a clean work area and washed dishes, pots and pans

● Adhere to the facility and departmental policies and procedures The Forest at Duke

Dietary Aide

Durham, NC

2007 – 2013

● Delivered food trays to patient rooms and served meals in dining room

● Presented meal options and addressed inquiries

● Prepared patient trays in accordance with diagrams and specifications

● Cleaned kitchen and dining room area

● Handled process of bussing and resetting tables

McDonald’s Restaurant

Crew Member

Durham, NC

2005

● Received customers, took their orders, served meals and prepared bills

● Adhered to the quality and work standards of the chain

● Processed check and credit card payments

● Prepared food times which included French fries and burgers

● Maintained clean bathrooms, dining room and work area EDUCATION

Kestrel Heights High School

General Studies

Durham, NC

2000 – 2003

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