Anna Mbengam
Boston, MA
Email: ********@*****.***
Tel: 774-***-****
Summary
Self-motivated and value driven Scrum Master with over 3 years of experience leading Agile teams in incremental delivery of value and successful completion of project deliverables on time. A servant leader who is responsible for maintaining and evolving Agile Best practices, supporting a variety and collaboratively to support her teams. Excellent coach, facilitator, team player, problem solver and the ability to achieve broadly communicated objectives under a minimal amount of supervision.
Technical Skills
Application lifecycle Management tools
Confluence, Jira Align, JIRA, Mural
Other
MS Office (Word, Excel, Visio, PowerPoint), MS Teams, Outlook, Zoom Experience
Scrum Master/ Coordinate Release Management
March 2019 – Present
Fidelity Personal Investments
Boston, MA
Working directly in a squad to coach and oversee performance against agile values, practices and processes. Working with the product owner,I support the work of the squad by maintaining the backlog and facilitating agile ceremonies like stand ups, sprint planning and retrospectives. I monitor team performance through the squad’s dashboard and help identify continuous improvement opportunities to help the team work better and smarter. The Skills I Bring
Ability to influence behavior without having organizational hierarchy Strong change management skills
Ability to brainstorm with the team on solutions to address challenges and roadblocks Excellent communication and people-interaction skills Organized and disciplined nature
Continuous improvement mindset
The Value I Deliver
Encouraging Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall Squad performance and effectiveness
identifying team improvement opportunities and looking externally for best practices to support continuous improvement
Managing and coordinating logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives Ensuring all work is tracked in the backlog and properly balanced across team members Maintaining and updating the Squad's process metrics and artifacts to ensure accurate and transparent communications to stakeholders
Driving a collaborative and supportive team culture through team building and engagement practices
Scrum Master
Dec 2016– December 2018
Florida Power and Lights
Miami, FL
Established strong rapport with clients, keeping both internal and external stakeholders informed of progress on a consistent basis
Liaised between IT and business to gather & validate requirements on different levels of projects
Worked with the business Stakeholders and SME' Confidential to define business requirements and analyze the functional requirement Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint train and release planning, demos and other Scrum-related meeting Fostered a trusting and safe environment where problems can be raised without judgment, fear of blame, or retribution, with an emphasis on solutions. Negotiated and foster communication across cross-functional teams while protecting the team from any unproductive disruptions.
Facilitated discussion, decision-making, and conflict resolution. Facilitated getting the work done without coercion, assigning, or dictating the work. Assisted with internal and external communication, improve transparency, catalyze and radiate information.
Supported and educate the Product Teams, especially on grooming and maintaining the product backlog.
Reported across various dimensions from daily reports, velocity, burndown etc. Assisted with internal and external communication, improving transparency, and radiating information
Assisted team with making appropriate commitments through story selection, task definition
Identified and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal
CERTIFICATION
CSM, SASM
EDUCATION
American International College, Springfield, MA
Bachelor of Arts, Political Science Bachelor of Science, Criminal Justice