**** ******* **. *. #*** • SAN DIEGO, CA *****

PHONE 619-***-**** • E-MAIL adbk73@r.postjobfree.com

ALAN PANGILINAN

OBJECTIVE

To pursue a position in Design Engineering, Product Design Engineer, or Engineering support role which would lead to a position in a company that is innovative in its use of technology and upward mobility.

EDUCATION

2014- 2018 National University San Diego, CA

Bachelor of Science in Manufacturing Design Engineering May 2018

Completed Manufacturing Design Engineering program

2011- 2012 San Diego State University San Diego, CA

Mechanical Engineering courses

2007- 2011 Miramar Community College San Diego, CA

Completed several general education courses

2006- 2007 Coleman University San Diego, CA

Associates Degree in Computer Networking March 2008

Completed the computer networking core program

Technical Skills and Experience:

Combine knowledge and practices needed to work on engineering projects that require innovative and interdisciplinary skills

Utilize product reliability and design optimization concepts in engineering applications

AutoCAD, Solidworks

Integrate engineering project management standards for efficient and competitive design of engineering products and processes.

Apply the concepts of engineering experiment design and analysis

Analyze human factors, ergonomics, and safety issues as part of the requirements for design of engineering systems, products, and services

Analyze a production problem and design and/or develop a manufacturing system

Develop oral and written communication skills appropriate for engineering professionals

Demonstrate global awareness and team skills needed in manufacturing design engineering

Clients: Microsoft Windows operating systems from 95 and on, Linux.

Servers: Windows NT 4.0+, SERVER 2000+, Windows 2003+, Exchange Server, IIS, Active Directory

Networking: TCP/IP, ISO/OSI, IPX/SPX, SNA, SMS/SQL, Ethernet.

Security: VPN

Applications: Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook), Microsoft Visio.

Hardware: Experience with repeaters, bridges, hubs, routers, wireless routers, wireless repeaters. Upgrade hard-drives, RAM, CDROM, CPU’s and motherboards

Technical Certifications: CompTIA A+ IT Technician, CompTIA Network+

WORK EXPERIENCE

04/2012-Present Mitchell International San Diego, CA

Information Systems Engineer

Deploy/support software for clients

Works with technicians involved with proper maintenance and operation of telecommunications systems and equipment.

Identifies network problems, isolates root causes, and initiates corrective action.

Determines priority of action and additional resources required, based on severity of service interruption.

Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services.

Interacts with field engineers, core engineers, and transmission and RF staff regarding ongoing network activities.

Ascertains compliance with security, safety, and environmental guidelines.

Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements.

Run SQL/Power shell scripts

08/2008-08/2011 CoreLogic CREDCO Poway, CA

Computer Operator

Monitors systems and alerts to ensure all systems are functioning as expected

Initiates corrective action or carries out instructions to resolve system problems

Unlock and reset User Accounts using Active Directory

Responds appropriately to system alerts or console messages

Identifies and escalates problems involving disk allocation, device assignments, job streams, resource contention, and other components of production processing

Assists in resolving hardware problems

Acts as Remote Hands for On Call technical teams

Follows documented operations and system escalation procedures

Logs system Outages/Slowdowns when they occurs

Notifies Computer Operations Manager/Supervisor of any problem situations

Sends and receives electronic file transmissions using workstation computers on behalf of our customers in a timely and accurate manner as required

Assist with maintaining department metrics related to system performance, volume, uptime, slowdowns, and outages

Fair Credit Reporting Act Certification

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