Manager Store
Resume:
Edwin Morales
Fair Lawn, NJ **410
201-***-**** ************@*****.***
Management/Supervisory Professional
SUMMARY
Dedicated and hard-working professional with successful experience in all aspects of management and supervision. Excellent decision maker and problem solver.
Strong communication skills. Bi-lingual English and Spanish.
High level of energy and dedication to the organization playing an important role in achieving company goals. Very organized and efficient.
Recruiting, hiring, training, coaching and scheduling employees.
Supervising staff members including Assistant Managers, Freight Crew Leaders, Key holders and Associates.
Preparing performance reports for employees and separating them as needed.
Implementing company policies and procedures.
Overseeing day to day operations and interacting with vendors.
Holding regular meetings with staff members to update them on upcoming projects, promotions and addressing any questions or issues they may have.
Attending regular district manager meetings for additional updates and plans.
Reviewing company reports including sales goals, payroll, expenses, budgets and company updates.
Assisting the District Managers with new store openings and remodeling and sets.
Marketing the store to local organizations including government agencies, schools and day care centers.
Assisting customers with their purchases and contacting other stores to satisfy customers’ needs.
Resolving customers’ problems and answering any questions that arise.
Ensuring that the store was well organized, properly merchandised and customers received outstanding service.
Receiving deliveries in warehouse from trucking companies, UPS and other carriers.
Ensuring the accuracy of the shipments and reporting any shipment or carton errors to the home office.
Organizing and overseeing yearly inventory of store and warehouse.
ACHIEVEMENTS
Consistently meeting or exceeding sales plan every year, meeting shrinkage goals within company guidelines, recipient of yearly performance awards for customer service and sales and developing staff members for promotions within the company.
Edwin Morales – Page 2
PROFESSIONAL EXPERIENCE
Store Manager Five Below, Springfield, NJ 9/2007 to 6/2019
Overseeing overall store operations including supervising 20 associates and 35 seasonal associates for holidays, hiring, training, merchandising along with inventory and stockroom.
Store Manager Famous Footwear, Paramus, NJ 12/2003 to 9/2007
Responsible for overall store operation.
Store Manager KB Toys, Elizabeth, NJ 6/2003 to 12/2003
Responsible for overall store operation.
General Manager Zainy Brainy/Right Start, Wayne, NJ 12/2001 to 6/2003
Overseeing store operation functions including the supervision of 15 associates.
General Manager Modell’s Sporting Goods, Edgewater, NJ 12/1999 to 12/2001
Supervising 25 associates, servicing customers, merchandising and daily cash reports.
Store Manager Just for Feet, Paramus, NJ 2/1998 to 12/1999
Overseeing store operation including supervising 35 employees, customer service, store displays and daily cash reports.
EDUCATION
Kingsborough Community College, Brooklyn, NY Liberal Arts
Bushwich High School, Brooklyn, NY High School Diploma
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